Our international couriers deliver Monday to Friday. In the event that your Frasers Plus Credit Account is closed for any reason, your participation in the Loyalty Scheme and any pending points, active points, Frasers Plus Rewards or other benefit under the Loyalty Scheme shall end when your Frasers Plus Credit Account is closed. Gift cards can be used in UK branches of our Flannels stores as well as online. To raise an issue or to make a complaint relating to orders placed through the Website, please contact Customer Services. If you are shipping an item over $75, we recommend that you consider using a track-able shipping service or purchasing shipping insurance. To assist us in dealing with your complaint, please detail all aspects of the complaint, including your order number and your preferred contact details. Wareshop2 Limited registered address is Unit A, Brook Park East, Shirebrook, NG20 8RY, Company Number: 09870840 and VAT Number: GB 231 5087 33. If your application is successful, your information will be retained in accordance with our staff privacy policy. Within 14 days of placing your order please email hellousa@flannel.com.au with your full name, invoice number and the product you wish to return. Credit notes cannot be used to buy further gift cards. They may have been a display model in one of our stores and as such may show signs of discolouration, slight marks and evidence of prior fitting. Where we make any significant changes to these Terms, such changes shall not take affect for at least 30 days' after we take steps to make you aware of the changes (unless in each case a shorter period is required in order for us to comply with applicable law). However, in the interim before processing, we will take an authorisation. What are your showroom hours? This information includes: (a) your full name; and (b) your email address. Each clause within these terms will interpreted separately and independently from the others. If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. They play an important role in helping us to enhance the usability and performance of our websites and your experience using them. such as a change of address or change in your marketing preferences); to analyse, and improve, the use of our Website, App and retail offering, including how you move around our Website, App or retail stores; to administer any competition run by the Group. Returns of clothing items can only be accepted if the original label has not been removed (none of the aforementioned affect your legal statutory rights as described above, in particular your warranty rights and your right of withdrawal). Violence - Game contains depictions of violence, including fantasy violence, Bad Language - Game contains language that some may find offensive, Fear - Game may be frightening or scary, particularly for younger children, Sex/Nudity - Game contains nudity and/or sexual references or behaviour, Drugs - Game refers to or depicts the use of drugs, Gambling - Games that encourage or teach gambling, Discrimination - Game contains depictions of, or material which may encourage, discrimination. This privacy policy was last updated on 17/08/2022. Standard Delivery - three (3) to seven (7) days. If we detect a breach or attempted breach of these terms, we may cancel the relevant order or orders for the limited item(s). You have up to 28 days to collect your parcel from your chosen store. You can choose between these delivery options: Next Day Delivery by DPD (Carbon Neutral). Please note that Tymit may also collect your personal data in its own right in order to assess your application and manage your Frasers Plus Account, and has its own privacy policy for the Frasers Plus credit account, which you can access here. Returns and exchanges for in-store purchases. Click and Collect is available for most orders but not for all, and this can be for a number of reasons; - one of the selected items is not eligible, - the size or volume of the item is too large. Our Virtual Style Consultations are ready to book at your convenience. Securely repack your items. If you're using a gift card and the amount on the gift card doesn't cover the order cost, you can pay the remaining amount with another accepted method. The refund will be made to the same payment method originally used by you to make the payment (unless you have expressly agreed otherwise). Who do I contact for further information? You'll need to contact them within 6 months of receiving our final response email. Dixxon Flannel Co. The maximum UK delivery lead time for goods is 30 days unless specifically agreed by We with you. If you can't remember your password, you can use the 'forgotten password' link on the sign-in page to reset your password. It would really help us if you can let us know as many details as you can about the problem; Link to the page where the problem happened, Any error message that appeared on the screen. If you do not spend the entire balance on the Gift Card the remaining balance will be stored on the Gift Card. At the point that you convert points to Frasers Plus Rewards, the value of Frasers Plus Rewards available to you will only be available in British Pounds Sterling. If you fail to pick up your parcel within this period, it will be returned to the warehouse, you will then need to speak to Customer Services for a refund. Please check here for full delivery offer. Items must be in original packaging and all tags attached, Personalised items will not be accepted unless the text is incorrect, or the item is faulty, Underwear, swimwear and pierced jewellery cannot be returned for hygiene reasons, Items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery, cannot be returned, Personalised items will not be accepted unless text is incorrect, or the item is faulty, What payment method you are trying to use, What the products are youre trying to purchase, What internet browser you are using or if you are using our app. Completed Orders. Click hereto book your Personal Shopping appointment. We only show items on our website that are in stock. Yes These serve a useful purpose on a pan-European basis where there are different views on levels of acceptability in the matter of bad language, sex and nudity. If you need to return a Dropship Product, you must send this to the relevant returns address set out in the table above. Feel free to hop on over and check it out. You should also enter any gift card/vouchers/promo codes on this page. In some circumstances, you have the right to object to our processing of your personal data e.g. Once you have followed the steps of setting up your account you can update your details using the My Account section of our site. In accordance with the Sellers Privacy Policy, we will share details of your order with the Brand to fulfil your order. Email Flannels Using Resolver you can: Keep all your correspondence in one place Go straight to the correct contact point within an organisation This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Your Loyalty Scheme account PIN will be provided to you at the point of registration and can be found in the Loyalty section of the Frasers Plus app. If you're still having problems signing in to your account, please contact us and we'll be happy to help. We make it easy for you to track your delivery no matter where it is. Customer Returns, Unit B, Brook Park East, Shirebrook, NG20 8RY, Returns Department - Game Retail Limited, Unity House, Telford Road, Basingstoke, Hampshire, RG21 6YJ, Gul Watersports Ltd., Stadium House, Aspen Way, Yalberton Industrial Estate, Paignton, Devon, TQ4 7QR, Sports Directory, Unit 5 Butterly Avenue, Questor, Dartford, Kent, DA1 1JG. You can also use theReturns Form , but you do not have to. For example, a functionality cookie will remember your username and language preferences next time you visit. In addition to your statutory rights (whereby you have 14 days from the date of delivery of your purchase(s) to notify us of a cancellation, followed by 14 days from the date of notification to return the unwanted purchase(s)), you have 28 days from the day after your items are delivered (or someone receives the items for you) or you collect your online purchase items from one of our stores (UK Mainland only) to change your mind and return the items back to us. We may use your personal data to send you updates (by email, post, mobile, telephone and/or through other digital means (depending on your stated preferences) including social media platforms) about our products and services, including exclusive offers, promotions or new products and services. Any personal data you provide to us and from which you can be identified is stored securely and confidentially and is processed in accordance with applicable legislation and this privacy policy, which sets out what personal data we collect about you when you interact with us and how we use your data. Using this payment option enables you to pay in 3 monthly interest free payments. If youve checked for the card and have also already spoken with your neighbours, but still havent recovered your parcel, please contact us and we'll be happy to help. Hover over our email address in the From section to open up a small dropdown. Flannels dont use Klarna as a method of payment, however with Frasers Plus* you can Buy now. We will give you the option of reconfirming your order at the correct price or cancelling it. Having an account is free and enables you to shop easily without having to enter your details each time. You can search for items in a few different ways, to then add them to your shopping cart. As a thank you for using our Click & Collect delivery service, and if your order value is 400 or more (excluding delivery) you will receive a 20 voucher to spend in store when you collect your parcel from the store. Next Day Delivery for the next day if you order before, Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY, keep the defective item and claim a price reduction (the amount of the price reduction will be determined by us depending on what is reasonable in the circumstances); or, https://help.sportsdirect.com/en/support/solutions/articles/80000806420, https://www.cruisefashion.com/frasersplus, Complaints About Your Frasers Plus Account. If not there already, copy and paste our email address into the email field and click "Save", 4. Review the contents of your bag and make sure all specifications meet your requirements then, click "Continue Securely". We may end the Loyalty Scheme at any time on 3 months' notice. Exclusions apply, please see our Returns Policy below for more details. We will retain your personal data for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place. Tags evidencing the certification should be displayed on all garments containing fur. No fur should ever be sourced from endangered or threatened species. Navigate to an email from us and click the "Add" button next to our email address, 3. In some cases, the personal data we process is provided to us directly by you, and in some cases, we also receive personal data indirectly from Tymit Limited ("Tymit") who operates and provides your Fraser Plus credit account as the regulated lender. From time to time, we may offer promotions under which you may earn additional points. The items need to be in the original packaging where it forms part of the goods (for example, boxed goods, garments and gift items). We will keep you updated as soon as we send it out. Please use our contact form and attach images of the wrong/faulty items and we'll investigate this for you. The Sellers terms and conditionsof sale will still apply to the purchase of Marketplace Products, with the following differences: Third parties with whom personal information is shared on The Flannels Group Ltd. and Group websites. If you no longer have the Gift Card used to purchase the returned item(s), we will issue you with a new Gift Card to the value payable to you up to the amount of the card's original value. Gift Cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits. Are you bold and playful with colour, or do you prefer neutral tones? A high standard of rearing conditions for the animals. We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). We regret that fitting rooms will initially remain closed. ACCOUNT/GUEST:Enter your email address. return the defective item and claim a refund (but note that if you have had the goods for more than 6 months, this refund may be reduced to take account of any use you have had from the goods). The pre-order item, along with any other items you have selected for that order, will be processed for shipment once the stock becomes available. Once you have emailed us for a return we will do our best to get back to you within 24-48 hours of receiving your return request and contact you via phone or email to advise you of the outcome.

Cat Genetics Generator, Jill And Jessa Duggar Net Worth, Claytech Tennis Courts, Articles F