// object-fit support There was no reply so I said Hello. The store will not work correctly when cookies are disabled. The phone call was quick and painless. They should be able to help you especially if you tell them the service centers refused to help. 3178. The warranty term for the equipment is not extended or renewed as a result of any rectification of the equipment being undertaken. xmlHttp.open('POST', 'https://bes.gcp.data.bigcommerce.com/nobot'); They don't stand behind their product ..Never again am buying EGO. For warranty service, please contact EGO customer service on Australia 1300 000 EGO(1300 000 346), New Zealand 0508 000 EGO (0508 000 346). Lowe's gives you 60 days. Fast forward to now (April 2023) and while using the string trimmer it just stopped. The store will not work correctly when cookies are disabled. Introducing the EGO POWER+ 16" POWERLOAD String Trimmer, the world's most advanced trimmer featuring the world's first LINE IQ technology. E GO=Garbage. Zero customer care. Didn't call me back when promised. EGO tools are the ideal choice for tradies, builders, and DIYers who want exceptional and reliable tools that will stand the test of time. 2 weeks of on hold, nobody answers. Born in Melbourne, Australia in 1934 . js.src = src; Date of experience: 02 January 2023 PB Peter B 1 review AU 27 Jan 2023 Batteries are garbage My wife just laughs at me even attempting to get a reply on the phone. Be the first to know about new products and innovations. hVn8>b% Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. First time it was over 3 hours later when they called back and I had to leave home in the interim so they couldnt help me without access to the product. "Thank you for continuing to hold your call is very important to us, we are doing everything possible to expedite your call". THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. 4i%{A7Q~IIL) Y#2d@>D M'W4@x4m@?E4MUF v(E2Qi CL}. Email: LM2102E-SP Lawn Mowers, EGO Multi-Tool 25cm Pole Saw Attachment PSA1000, EGO 56V Brushless 47cm 5.0Ah Self-Propelled Lawn Mower Kit LM1903ESP, EGO 56V Brushless 45cm Chainsaw Skin CS1800E, EGO 56V Brushless 1 x 5.0Ah 45cm Chainsaw Kit CS1805E-P, EGO POWER+ 56V 1 x 5.0Ah 1105m3/H Blower Kit LB6504E, EGO POWER+ 56V Brushless 1 x 7.5Ah 52cm Self-Propelled Mower Kit LM2135E-SP, EGO Powerload Line Trimmer Head Suits ST1520E-S/ST1521E-S AH1520, EGO Multi-Tool 20cm Edger Attachment EA0800, EGO Gutter Attachment for Leaf Blowers suits POWER+ Blowers AGC1000, EGO POWER+ 56V 1 x 5.0Ah 42cm Self-Propelled Mower Kit LM1704E-SP, EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge BA2800T, EGO 56V 2.5Ah POWER+ Hour Battery w. Fuel Gauge, EGO POWER+ 56V Brushless 510mm Hedge Trimmer Skin, EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge, EGO 56V 7.5Ah POWER+ Hour Battery w. Fuel Gauge, EGO Power+ 150W Inverter Nexus Escape Skin, EGO 56V Lithium-Ion 10Ah Battery w. Fuel Gauge, EGO POWER+ 12.0 AMP Hour Battery w. Fuel Gauge, 2 x EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge. The equipment must be returned together with the original proof of purchase (stating the purchase date and product description) to the reseller from whom the equipment was originally purchased. The message is very annoying. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. You have to do it through support (I had to do it two times). Am simply trying to find out how and where to get warranty repairs on my LM2100SP mower. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. This company obviously doesn't care about customer support ! This website makes use of cookies to enhance browsing experience and provide additional functionality. For questions or warranty claims on the Zero Turn Riding Mower (models: ZT4200L, ZT5200L), please call us Toll-Free at 1-877-346-9876. * Subject to product registration and annual inspection/ servicing. markings. I bought Ego lawn mower, weed wacker and blower thinking I was getting quality products. Our EGO combo kits, lawn mowers, and cordless tools has a complete range of power tools from cutting to multi-purpose design. Basically no customer service. T.T.1 second agoI'm careful to read the directions & take good care of my lawn equipment. View Product View All Products EGO Owner Resources This warranty does not cover parts or consumable accessories subject to wear & tear during use. So any non-AU supplied items have different prefix letters in the serial#! Scan this QR code to download the app now. They do not stand behind their products. Purchase selected EGO Product(s) in one transaction and receive a FREE item via EGO Redemption. new Date().getTime(),event:'gtm.js'});var We see that you are on the Australia/New Zealand site, but you appear to be in the United States. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. These parts are covered for 90/30 days from manufacture defects in normal working conditions. When requesting warranty service, you must present the original dated sales receipt. LIMITED SERVICE WARRANTY FOR FIVE YEARS from the date of original retail purchase, this EGO product is warranted against defects in material or workmanship. EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 4 Piece Attachment Kit MHSC2004E. Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. ","consent_manager.essential_category":"Essential","consent_manager.esential_purpose":"Essential for the site and any requested services to work, but do not perform any additional or secondary function. Offer valid from 1st May - 30thJune 2023. This warranty is void if the product has been used for rental purpose. Subsidiary Ltd, 4th Floor, Smith & Caughey Building, 253 Queen St, Auckland, 1141. call 1300 000 346 for AU or 0508 000 346 for NZ or lodge a claim via our portal link above. For the best experience on our site, be sure to turn on Javascript in your browser. For domestic users we offer a 5-year warranty on all tools and a 3-year warranty on batteries when registered within 30 days of purchase. After looking online it is apparently common for the string trimmer motors to just give out. Ughhh. for product details and side-by-side comparisons. How about answering the phone ! 75 talking about this. Item serial# cannot be registered legally for 5 yrs warranty because to protect AU consumers, Ego Power+ has defaulted the prefix letters of the serial# on AU website when registering new products. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start ': If the mower or any of the items supplied are returned damaged, missing, or in an unusable and/or poor condition (manufacturing defects excluded), the authorised Dealer may refuse a refund. EGO Power+ is the next generation of cordless outdoor power tools. When my battery dies, I will park the mower and go with gas. endstream endobj startxref This warranty shall be void if the product has been used for rental purposes. Warranty Period means the period described in section 3 of this Warranty that applies to the STIHL product, as determined by its end-use or product type. After jumping through all the troubleshooting hoops, the rep determined that the head is defective so he said he would send me a new one. Called back a second time and did not get through after another hour. var theme_settings = { Companies can ask for reviews via automatic invitations. ago HotSarcasm More posts you may like r/BMWi3 Join Check out our extensive range online and in-store and grab our latest deals and bonus offers. The weight and rear- wheel drive make it difficult to maneuver around tree, bushes, flower beds etc.I will admit that it cuts well and the one control height adjustment is handy.After two times cutting, its going to be a LONG summer. EGO: Warranty: 5 Year: Product Length (mm) 880: Delivery & Returns families: ['Karla', 'Roboto', 'Source Sans Pro'] 3 years warranty without registration. Buy at Acme Tools Buy at Lowe's Best EGO Walk-Behind Lawn Mower LM2130SP Select Cut XP Self-Propelled Lawn Mower With a nationwide network of EGO approved service dealers, youre never too far from the support you need. (function () { LIMITED SERVICE WARRANTY FOR FIVE YEARS from the date of original retail purchase, this EGO product is . This offer is non-transferable and applies only to the original purchaser. Spent a fortune on various Ego tools and the chainsaw stopped working. (b) Online product registration and . This machine is much heavier than a gas mower. For domestic users we offer a 5-year warranty on all tools and a 3-year warranty on batteries when registered . Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). They are so rude. Please click on link to order spare parts for your EGO product, Chervon Australia Pty Ltd ABN 36 165 077 501 and Chervon New Zealand Subsidiary Ltd NZBN 9429049277616 (Chervon) warrants to the original domestic purchaser that this product will be free from defects in After multiple tortuous calls to customer service they finally agreed to replace them. 2023 Trustpilot A/S. && ('objectFit' in document.documentElement.style); Michelle promptly answered and after a couple of checks that it wasnt operator error and that there were no EGO repair shops nearby EGO is sending me a new replacement mower.I dont know why there are so many negative reviews on here. audioguy1911 6 mo. For online customer service requests, please email support@egopowerplus.com.au. ","consent_manager.yes":"Yes","consent_manager.no":"No","consent_manager.not_available":"N/A","consent_manager.cancel":"Cancel","consent_manager.save":"Save","consent_manager.back_to_preferences":"Back to Preferences","consent_manager.close_without_changes":"You have unsaved changes to your data collection preferences. Why wasn't I told this during the initial claim? WebFont.load({ Shop for your new EGO tools at Total Tools! This warranty does not cover normal wear and tear, misuse Be the first to know about new products and innovations. Your receipt will be requested upon completion of this registration. ","consent_manager.privacy_policy":"Privacy Policy","consent_manager.allow_category_tracking":"Allow [CATEGORY_NAME] tracking","consent_manager.disallow_category_tracking":"Disallow [CATEGORY_NAME] tracking"}}`; Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. Experience With EGO (Lawn Tools) Customer Support & Warranty. Warranty for commercial use is 1 Check out EGOs incredible new Z6 Zero Turn Riding Mower. ","consent_manager.accept_all_cookies":"Accept All Cookies","consent_manager.gdpr_settings":"Settings","consent_manager.data_collection_preferences":"Website Data Collection Preferences","consent_manager.use_data_by_cookies":" uses data collected by cookies and JavaScript libraries to improve your shopping experience. She hung up on me. } I didn't have any way to see a status on my warranty claim. $1249. Over one hour waits. Extended warranty exclusions include, but are not limited to, commercial, agricultural, rental, industrial and rental usage types. JavaScript seems to be disabled in your browser. If you are serious about having the best warranty plan, then you go with EGO. Were so confident in the performance of our tools that we offer professional users a 3-year warranty on the Professional-X range, and a 2-year warranty on the Professional range when tools are registered within 30 days of purchase.

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