Customers praise the helpful staff and straightforward service, but some complain of issues with cancelling their policy and admin charges (updated December 2020). Its like they are trying to get me to cancel my insurance with them so they can charge me massively overpriced cancellation charges! GoSkippy Insurance claims to source the best deals to suit your budget-friendly needs, with a focus on young drivers. They have left me with no money as they took every penny I had without me agreeing to it. Called customer service to be told sorry nothing I can do oh and you now owe us 454.00 for the pleasure of us cancelling your policy. ","anchorName":"#cover"},{"label":"What is covered under my GoSkippy policy? written by Thank you. Please take reasonable care to answer all questions honestly and accurately as any incorrect information could jeopardise a claim, change your premium or result in your policy being cancelled or declared void. on 20/09/2018, By far worst insurance company ever!! We are sorry to hear of your recent dissatisfaction. The electric-vehicle company plans to offer insurance to 80% of its US customers by the end of . Absolute shocking company scamming Bastar**. She's covered everything from coffee machines to car insurance and has appeared frequently in national media. What a joke of a company, why can you not refund from a simple mistake but you make life harder by trying to charge even more on top. GoSkippy Insurance only provides car insurance policies for a 12 month period. Absolute ludicrous. Our helpful community of likeminded people will be happy to answer any questions that you have. product or commit to any plan. Even admiral is cheaper than them and theyre usually around 1000 extra, even thats cheaper overall and waaay less stressful than this sorry excuse of a company. LiviaAbbott324 [14][19] At the same time Southern Rock posted a loss of 32m in 2016, the fifth of seven years since 2010 it has made multimillion-pound losses on its core underwriting business and its solvency ratio dropped from 135% (2015) to 103% in 2016. on 25/10/2022. decisions. Total Debt in June 2013: Barclaycard 0% until Nov 2014: 1550. This is a ludicrous amount to charge as a cancellation processing fee. The fee is calculated as a percentage of insurer calculated premium and the result of individual risk calculations based on information provided by you in your quotation for a policy. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Contact us via Post GoSkippy Insurance Lysander House Catbrain Lane Cribbs Causeway Bristol BS10 7TQ Call us 0344 840 6302 Email us talk2us@goskippy.com My first car engine blew up after 2 weeks explained this to them and got exactly the same model and year but told it would cost another admin fee of 35 to change the reg number now paying 50 a month instead of the 29 I thought I would be payingcant cancel otherwise there will be even more cancellation fees and admin fees to pay..probably be charged an admin fee if they reply to this review! [6] Lee, who co-founded Southern Rock Holdings and had also served as managing director of Southern Rock Insurance, resigned his directorship in April 2011 to move to Hastings Direct. You both have to be named drivers on each policy. All drivers in the UK are legally required to have at least this level of car insurance to be on the road. [3] Failure to do this could result in a rejected claim later on. To crown it all, i have been receiving numerous emails and letters from Go Skippy threatening to hand over the debt of 219.38 to the Insurance Collection Bureau and a default will be registered against my credit file. now! Going green? I had insurance with Go skippy for 35 days because of circumstances, sold the car so i had to cancel insurance, they told me i have to pay 113 pounds as cancellation fee allomg with the 45 pounds i just paid but for a month i won't use wich they don't refund so 158 pounds cancellation fee, outrageous, sham of a company! Over a period of 2 evenings, and numerous attempts using my card and changing cards, and getting to the 11th hour to get my insurance paid for, I had to call them for them to do it over the phone. A compulsory excess amount might vary depending on the age of your car and your driving experience. Sent me a document stating Its would be cancled on the 14th them another document stating it will be cancled on the 31st looking for any way to take your money. Avoid them! How to save on your car insurance policy through GoSkippy, Flexible ISAs: What they are and how they work, Christmas spending in the UK set to drop by more than 5.5 billion in 2022 as cost of living crisis bites, 5 assets investors are buying in the dip: From commodities to ETFs, Over half of Brits plan to make a New Years resolution in 2023, with health and money leading the way. Having got back and informing the Team Manager of the above he said he had given me the wrong complaints address ?. My first attempt at payment failed as your site timed it out. If youre getting an online quote, you can select up to five specific modifications. Charges for no reason, how on earth they're still trading is beyond belief. been driving 25 years and this is the worst experience I have ever had with an insurance company! They can be contacted by post at the following address: GoSkippy Insurance, Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ. You can change the car without cancelling for a fee of 50, I recently did this, the new cars premiums were lower by 40 pound and goSkippy didn't charge me the 10 difference. Bought an Electric Vehicle or hybrid? The company markets itself as a provider of competitively priced, no frills products. ZA227007. Then it refused to accept that quote again,. I have never had a claim over a 14 year period, I have never had a claim with this firm, I have not got a claim pending with this firm ,so why refuse to renew ?. Renewed my policy paid full amount upfront but yet several months later had fines through the post from Dvla and several other anpr as having a uninsured vehicle!! Professional Services. GoSkippy | Bristol 90 Day European Cover included in your policy to ensure you remain protected whilst outside the UK. my grandson purchased motor cycle insurance from you last pm you asked to see a copy of his driving license but he is having trouble emailing it to you. Were always striving to make things easier for our customers, so you can get on with your day. The agent i spoke to blatantly told me, while trying unsucessfully to stifle her laughter, that they can not stop sending the letters. Thank you. This is a 24-hour claim line open seven days a week. Please avoid your only get charged big fees. Here are 8 tips for writing great reviews. Please email your postcode and registration to reviews@goskippy.com and we can assist you further. I have been told it is because it is to do with new criteria rules amended by the new insurers. For full details regarding cancellation of your policy Check out what 14,020 people have written so far, and share your own experience. Copyright GoSkippy Insurance 2023. I contacted Direct Line my insurer in 2017 and they confirmed someone had bumped into my parked car, admitted liability and their insurer had settled in full, saying they could not understand Go Skippy, after sending this confirmation from Direct Line Go Skippy then said I still had to pay another 135 despite previously saying if I got the confirmation I wouldn't. The most normal process would be to follow the company's own complaints procedure. !Also staff is very rude!!!! The table below sets out what fees are applicable if you choose to cancel your policy with us. How does this help small businesses?? Do you agree with GoSkippy Insurance's 4-star rating? [1][2] Founded in 2007 the company is regulated by the Financial Conduct Authority (FCA). Bought my car online as an emergency, purchased the insurance in the car on the way to collect. Very poor service and lack of support. 81% of customers say they would recommend the service. The service is rubbish and their system is always down so they keep getting you to call back another time. It goes against our guidelines to offer incentives for reviews. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. I explained I never made a claim, they alleged I was on the list of insurers as having made a no-fault claim. They flat out denied all requests but we're only interested in me continuing payments. Sergioy1993 The company was incorporated in August 2007 with John Gannon and Paul Chase-Gardener as founding directors. Send me the wrong agreement to my car, took the deposit when questioned about my car being wrong they are now trying to make me pay a cancellation fee as well as take away my deposit even though my car has never been insured through them as they messed up the agreement. If you cancel it could result I. Banks was replaced as a director by his Hong Kong-based brother Johnathan. [9] GoSkippy Insurance is a trading name of Somerset Bridge Insurance Services Ltd and are authorised and regulated by the Financial Conduct Authority, FCA no: 477112 . Asside from the repair garage, none of these companies seemed to liaise with each other. Horrible horrible company. Do you agree with GoSkippy Insurance's TrustScore? Terrible service. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. may also receive compensation if you click on certain links posted on Finder.com Comparison UK Limited (company number: 10482489) is We take customer satisfaction very seriously and appreciate any feedback our customers provide to us to help us continuously improve our service going forward. GoSkippy (insurance broker) I phoned the customer service twice still not resolved, very poor customer service will be cancelling the policy. How can he get it to you and can you give me a contact number in case we need to speak to someone? Go Skippy Insurance Reviews - goskippy.com/car-insurance. written by You do not provide the correct documents to support your application. Avoid. Usually you lose any no claims bonus gained from that policy. We would like to take a look into this further for you. I have had no claim for over 20 years but a week after the cover started they sent a request saying I had to pay another 125 because I did not declare a claim. Awful, rude, rip-off insurance company. After many attempts to get the reason I was given a complaints email address by a Team Manager from GoSkippy and my emails were returned as not delivered 3 times. It looks like you have have signed a permission of use form, this is just to say you give permission for your account to be used, kind of a fraud prevention. [1] Late in the year, it was reported that Banks intends to float the company on the public stock market in 2018. Each policy is then scored against those features and assigned a rating based on a scale of 1 to 5 - so you can see at glance . Like all journalists, she loves nothing more than a great pun. offer credit facilities from a panel of lenders. spent a fortune on calls getting through to them, weigh it up and see if it's cheaper to pay the remainder (two months) or to cancel, I wouldn't use that company again if they paid me, hope it doesn't cost you too much :). The fees Either way, youll need to have your policy details and al the facts about the incident in order to make a claim. Thank you. [17][1][19] That year saw a reduced income from Southern Rock of 22.1m but an increased 39.5m paid to Rock Services. with us, please refer to our Terms of Business. written by Really bad news and stay away ! Find out how we combat fake reviews. And vice versa. If this doesn't reach a conclusion you are happy with, contact the Financial Ombudsman Service. Stay away from this company as they promise to also get back to you and they never do! Companies can ask for reviews via automatic invitations. Never will we purchase an insurance policy from these services. Insurance is a necessity, so we think it shouldnt cost an arm and a leg. Then theres the the demands, so far Ive been asked for photos of- Tesla recently began underwriting auto insurance for customers in Oregon, Colorado, and Virginia. The only thing I would say is that I find the operators speak too quickly when explaining things. reference number: 786446). Useless! Michael Lee became a director shortly after and was the managing director in 2009, when said that the company had a staff of 160 and customer base of 250,000. Your car is being driven by an unnamed driver on your policy or by a person that does not have a valid driving licence. I have no idea how they are still running, theyre literally a ghost insurance that you pay ridiculous amounts of money to and they dont actually insure your vehicle. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. on 07/12/2022. Founders Arron Banks. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. GoSkippy is a car insurance broker that supports around a dozen car insurance underwriters that, between them, offer comprehensive and third party, fire and theft policies. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ *5-star Defaqto rating on Watford comprehensive policies only. written by However, using a different email address without mentioning my policy number, the email got to them .I BELIEVE THEY WERE BLOCKING MY EMAILS !. Proof of earnings If you are Its always worth getting a quote for comprehensive as in some cases, it can be cheaper than lower levels of cover due to the risk profile of customers who choose them. Get a car quote Customer help 84% Of reviewers recommend GoSkippy 24/7 UK Based claims support 90 secs How often a policy is sold with GoSkippy It's simple. All fees charged are as follows: The fee payable will be dependent on the insurer who the business is being placed with. This has left such a poor impression of their attitude towards customers for me. Didn't need to send licence\NCD etc either making the whole experience the simplest I've ever had. Easy to download and upload NCB and get my RAC cover. ( Any new insurer will ask if you have been refused insurance before and why). Over 350,000 people already trust us with their car insurance because were affordable and reliable. Alternatively, you can call GoSkippy to discuss your requirements and share details about the car you plan to insure. [9][10] Banks became a director upon the departure of Gannon, and Chase-Gardener also departed in February 2013. WNS (claims handling company) AFAIK you are always entitled to cancel your policy with any insurance company, I think goSkippy as with most companies charge to do this. - dobenham written by McCallumvq126 He was correct there is so many organisations involved you loose tack who you spoke with. Would not recommend to anyone. written by | Read 14,141-14,160 Reviews out of 14,212 All fees charged are as follows: We do appreciate this type of feedback from our customers as It will allow us to resolve any problems that occur and help us to improve our services moving forwards. Kernel_Sanders Forumite. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Copyright GoSkippy Insurance 2023. The below administration fees apply to ourcar insurancepolicies: The below administration fees apply to ourvan insurancepolicies: The below administration fees apply to ourhome insurancepolicies: The below administration fees apply to ourbike insurancepolicies: Did you know?You can view and validate documents by using your online portal. We share which assets are popular in the recent market pull-back. with us, please refer to our Terms of Business. The fees This is the highest level of cover on offer and will give the same protection as the other levels as well as insuring your vehicle against accidental damage and vandalism. Oh and I must not forget to tell you about their inability to open email attachments in full resolution, I sent my licence and ncd over a dozen times. Speaking to them via the telephone is a nightmare and no one really knows what is going on and the answer always is we will get back to you and they never do. written by Customer reviews for GoSkippy are generally positive, and there is a 24-hour claims line available. Insurance. Theywere inconsistent with their own terms, made up rediculous statements due to non existent knowledge of cars and made every excuse to either shift the responsibility to another company or wriggle out using one of their some print clauses. I am shocked by the amount of bad reviews but Im also not surprised at all because theyre horrendous! Go Skippy insurance' refused to fufill it's obligations when my car was hit and damaged. Other associated names / companies with this broker and insurer are We are sorry to learn of your dissatisfaction, that we have taken money from your account without any agreement. The phone line is always down they answer them put the phone down on you after hours of waiting. However, if you would like to cancel your GoSkippy car insurance will hopefully give you some great answers that you find useful. Please email reviews@goskippy.com Thank you. As if that was not bad enough, my new insurers called to confirm my NCB with Go Skippy and they were told to do a proper check on me and other information regarding me was divulged which my new insurers did not ask for. PROVIDENT INSURANCE whom my new care is insured through were amazing at changing this with a charge for premium and a small admin feel unlike yours. They flat out denied all requests but we're only interested in me . It also has a 49% shareholding in Legal Protection Group, launched in 2016, which sells legal protection insurance, legal services and emergency assistance products. Talwindersingh We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. Thank you. [25] Brittany Kaiser, a former director of Cambridge Analytica, has said that when she visited Leave.EU HQ in late 2015 she saw Eldon employees staffing a call centre for the campaign She added that she thought the staff, most who had never participated in politics before, were calling leads or current customers of Eldon. I believe this is the reason but they will not admit it. Up to 150 Personal Belongings Cover. Patterson's (repair garagethis company was the only decent one who helped me through the process) Contact Us. Rock Services' main activity seems to be "recharge of goods and services" with Southern Rock Insurance. We aim to provide a straight-talking, friendly service with a product thats easy to buy and manage. Hi Joana, thank you for your feedback. Yes. Check out and follow our socials for monthly competitions and service updates. Here are 8 tips for writing great reviews. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112).

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