Then click OK to confirm the changes. . This wlil happen if you got a new wireless router, or if you changed the SSID or password of your current network. G3411 Printer not printing (blank sheet) tried cleaning function, not successful. In case of Wireless printer, Switch it ON and connect it to the Wifi network. But, just so you know, we may earn commission in doing so. [Repair Tool], How to Fix 49.4 C02 Service Error? Then restart the router and connect the printer and the system to the same network connection. We use cookies to give you the best possible experience on our website. SelectOKto close thePrinter propertieswindow. If the printout shows that the connection is. Open the Printer properties screen in Windows. Press and hold Option, then choose Apple menu > System Information. If the Status LED is not lit, then your machine is not powered on. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. The computer will temporarily disconnect from your wireless router. Me too 0 Likes Reply 1 ACCEPTED SOLUTION zonst1 If that works, you know the problem exists with the Wi-Fi connection and can focus your effort there. Right-click on the printer icon in Windows' notification area, then choose Open All Printers to see a list of currently queued items. A dynamic printer IP address is OK for private use or a small organization: you can get to the printer webpage easily by clicking on the printer icon, without knowing the IP address. + Verify Printer Power + Select the Appropriate Printer + Power Cycle Printer + Wi-Fi Communication Sometimes, your computer's print queue can get jammed up with old documents that failed to print for one reason or another, holding up the document you need right now. Update Your Computer. 03/30/2023: New firmware updates are available. (If your printer isn't showing an error, keep reading.). She is an avid reader who loves to explore tech in her free time. 3. Verify that your printer is not in Use Printer Offline mode. [6 Easy Steps], How To Reset Toner on Brother MFC-9130CW? When the USB cable is securely plugged in, check the following: If you are using a relay device such as a USB hub, disconnect it, connect the printer . If it does, you should have an online printer again soon enough. Switch the printer off this can be done by pressing and holding the power button. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from the VPN to see if it is interfering with printer communication. Disconnect the power from your router for approximately 30 seconds. If your printer tells you it's out of ink, but youknowit isn't, there are a few things you can do. 2023 Work Around TC. Printer Cannot be Used after the Access Point is Replaced or the Settings are Changed. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. I discovered, quite by accident that the problem with the Pixma TS8320 and probably other Canon printers is the IP address. If you aren't comfortable doing so, bring it into a PC repair shop. Select the printer in question from the menu on the left. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Check2 Make sure printer is properly connected to computer. To configure firewall settings in other security software: You can disable the firewall in software by clicking the link below. Wi-Fi printers seem to be as finicky as the moving parts inside them, so while we've focused on printer troubleshooting basics beforeand those are still good routes to pursueif you find your printer is disappearing from the Wi-Fi network, this guide will help you fix networking problems so you can get your documents out the door. Canon printer printing blank pages issue could occur in any model of this brands printers. It will then connect to the printer and send it the information to connect to the router. 2) Typecontrolin the field and press Enter to open the Control Panel. Zaynab is also known for her gaming skills (you wouldnt stand a chance against her). After updating your drivers, attempt a test print to check if this action helps you. Or if you still need help, visit our Canon Community by clicking the button below to get answers: Use this link if you have a Mac computer. Try printing the document again, and be sure to chooseFile > Printfrom the menu rather than using a shortcut. Right-click USB Printing Support (if in the list), click Uninstall, then OK. It may be necessary to remove all of the listed printers and then reinstall. Open Get Help. Knowing the reason for a device to stop working will help you carry out the repair process accordingly. Unplug and restart your printer Step 2. To remove your current printer, go toControl Panel > Programs and Features(or in Windows XPAdd or Remove Programs). 3) Double click Print Spooler in the list of services. Technology is weird sometimes. After a few moments, theSelect Printer to Be Repairedscreen will appear. Unable to Print when Connected by USB. 4) Make sure Startup type is set to Automatic and Service status is Running. An empty ink cartridge or paper tray will also be a reason for canon PIXMA not printing. In Windows 8.1 or Windows 8, select Wi-Fi Connection Assistant on the Start screen to start Wi-Fi Connection Assistant. Canon U.S.A Inc. All Rights Reserved. My printer is a PIXMA G4210. If you're having connection issues, it's possible one of those updates fixed it somewhere along the line since you bought the printer. If it still fails, uninstall the printer driver once, and start the setup while the printer is connected via USB. 1. For the setting procedures and functions of the access point or router, refer to the applicable device manual or contact the device manufacturer. Replace the USB cable and retry the printing. Lastly, make sure that the Pixma printer and the system, both are connected to the same network connection. So before heading into the more complicated fixes, you need to take some basic troubleshooting steps to resolve the issue. If the printer driver is set to the wrong port, select the box next to theappropriate port, then selectApply. Different types of issues occur due to different types of reasons and require different types of solutions as well. To re-add the printer, power it back up. Confirm that theEnable bidirectional supportbox is checked for the selected driver. For Windows 11, open Settings > Bluetooth & devices > Printers & scanners, then click Add device. Continue to get alternating flashing lights and message to take it to repair. 3) When the confirmation message appears, click Yes. [Workaround] Remove and reinsert the USB cable. In this article, we explore a few troubleshooting steps to help you resolve the Canon printer not connecting to the Wi-Fi issue. [10 Proven Ways], How to Fix HP Printer Error Code 0xc19a0013? Incompatible drivers or virtual printer copy can also cause trouble. Next, choose and right-click the Canon printer name from the Printers section. If you still can't figure out the problem, it may help to run a few diagnostic tests. + Verify Printer Power. It may be necessary to remove all of the listed printers and then reinstall. Click the "-" button. It might be shown some error that is causing cancellation in printing. Make sure that the installed drivers are up to date and download if a new update is available on their website. Restart. After connecting your Canon printer to Windows, to ensure it works properly, you need to install a proper driver. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. On a Mac, open System Preferences > Printers and Scanners, then select your printer. _ Your email address will not be published. Disconnect your router for approximately 1 minute and reconnect. For Windows: click on Settings > Devices > Printers & Scanners. Verify that its plugged into a working outlet and any power switches are turned to the ON position. Both your printer and your computer can print test pages that may help you narrow down your issue. Are you frustrated cause your Canon printer wont print? You will be directed to the Drivers and Downloads page for your printer. If the system or printer has stayed inactive for too long or slow internet connection can also be a reason for the printer going on sleep. The steps below will help in resolving the issue and possibly identify the cause. 2828 University Ave SE Ste 150, Minneapolis, Minnesota, 55414, United States. Some links in this post are affiliate links it means as an Amazon Associate we earn from qualifying purchases on this site. If Canon PIXMA printer is not set as the default printer, and the command is going to some other device. Unplug your wireless router for 15 seconds, then plug it back in. The drum unit and fuser unit may need to . Restart the computer and retry setup. Once ink starts to flow more freely onto the towel, give it a quick dab with a dry paper towel before re-inserting the cartridge. Ensure your printer is powered on (steady green light) and connected directly to the USB port on the computer. Then, move to the next step. Check cables or wireless connection Step 3. 3) In the Services window, scroll down to the Print Spooler. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed. Basically the printer and computer are not able to communicate. Wait for a few minutes and then power the printer back on. For MAC: go to System Preferences > Printers & Scanners. My printer is much more reliable if the router is in the same room, and my father-in-law's printer only works if he opens all the doors upstairs before trying to print. [Step by Step], How To Fix Epson Printer Error Code 0xFA? Wait approximately 30 seconds and then reconnect them. The first thing to do when you spot this problem is to take a look inside the printer and see if there is any dirt on the drum and/or rollers. Once fully rebooted, try to print or scan again. 2. Switch the printer off from the power outlet. I then have to go the my driver setup and change the IP configured for the Canon port. Before proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON. Alternatively, if your printer's heads lie on theink cartridgesthemselvesthe little copper strip where the ink comes outyou can blot it with a wet paper towel to clean it up. Now attempt a test print to check if it brings your printer back to normal state. After you print to narrow width paper, the machine may cool itself to maintain the print quality. 3) Click theUpdatebutton next to the flaggeddriver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version). 6. Place the printer closer to the access point or router, and try printing to see if printing is performed. imageclassmf242dw jamming after each page imageCLASS MF269dw Problems Printing PDFs. 8) Go back to the Services window. [Workaround] Restart the PC when the printer is connected via USB. Open the Start menu, search for "Command Prompt," right-click the option that appears, and choose Run As Administrator. All Rights Reserved. Have downloaded and reinstalled from the Canon site. Before you print, be sure you have the appropriate printer selected. [Auto & Manual]. Once reconnected, use the printer's power button to turn the printer back on. More often than not, my printer problems boil down to simple Wi-Fi woesprinters that won't connect to Wi-Fi; printers that say they're connected but don't show up on the network; or printers that show up in the wireless devices list but just won't print. Did you print to narrow width paper? [7 Steps], How Do I See All My Likes on Facebook Dating? All Rights Reserved. If your printer has not been setup wirelessly already, or to reestablish a wireless connection, refer to this. Then, clickNext. It's become a clich in tech circles, but with printers, it's true more often than not: Sometimes you just need to turn it off and turn it back on again. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from the VPN to see if it is interfering with printer communication. Pay Attention to Physical Indicators. When the machine is connected to your computer with a USB cable, check the followings: If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. *Even if [Cancel] is selected, IJ Printer Assistant Tool is not installed. If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 1. This doesn't make any sense. If the PIN expires, close the Printers & Scanners . Since there are multiple causes for these messages, there are also multiple possible resolutions. If your printer has a sub-par Wi-Fi chip, it may need a super strong signal to stay connected. She has a love of innovation and emerging tech, and she firmly believes that technology should make life better. If you're trying to print over Wi-Fi, try plugging your computer in via USB. Run the printer troubleshooter and follow the instructions to fix any problems it discovers. Right click on the Print Spooler service and select Start. This issue can occur due . Follow the below steps to resolve the Canon printer wont print black problem by unclogging the clogged nozzles. Once the printer is powered on and is in a ready state, print or scan again. - John If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Youll be prompted to upgrade when you click Update All.). 1) Press the Windows logo key and R at the same time to open the Run box. 3) ClickStart Repairto start the repair process and wait for Restoro to fix the problem. 1. Youre not alone. Disconnect and reconnect the power cable at both ends. Printer was printing fine, but now it sounds like it's still working, but nothing prints. This newsletter may contain advertising, deals, or affiliate links. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. If you're lucky, your printer may even give you a test page with an error code or other information on it you can decipher. Printer was printing fine, but now it sounds like it's still working, but nothing prints. It isn't always clear which lights mean what, though, so you may need to check the manual to decode what your printer is saying. The most common reason is because the connection between the computer and the machine is lost. [Workaround] Restart the PC when the printer is connected via USB. Once fully rebooted, try to print or scan again. I added some black ink, even though it looks like there's plenty of ink and diagnostics say there is plenty of ink, but this did not help. Once turned off, disconnect the printer's power cord from the back of the printer. The PC to use the printer may not be connected to the network. 2. This means you would have to remove some of those components to clear the problem. If the printer is in an error state (paper jam, ink has run out, etc.) Your computer should search for printers on the network, and when it finds the one you're looking for, click on it to add the printer to your list. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. https://www.pcmag.com/how-to/what-to-do-when-your-printer-wont-print, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, How to Save the Most Money on Printer Ink, Is Your Printer Offline? Ensure the USB cable is plugged in snugly at both ends, and that the power cable is plugged into the wall. Keep an eye on your inbox! This printer will now vanish from your list. Unplug and restart your printer. If there is a recent change in the router or network connection that could make the printer go offline and it will stop printing. In macOS, you can see the queue fromSystem Preferences > Printers & Scanners > Open Print Queue. Prior to this, it was printing fine. As with all technology, it helps to begin your troubleshooting journey by updating all the relevant software. For Mac OS X, select [MP Drivers] and [Canon IJ Network Tool] and click [Next], then follow the instructions. Follow the procedures below to check the wireless connection on the printer operation panel. In order to check the signal strength, print the network settings sheet and follow the necessary steps to resolve the canon printer, not the printing issue. Using USB to avoid wifi problems. If the printer is turned on, check your computer settings to ensure you have selected the correct printer. If not checked,select the box, thenApply. If the print items do not clear, you can try the manual process. + Verify Printer Power + Select the Appropriate Printer + Power Cycle Printer + Wi-Fi Communication PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. If you continue to have Wi-Fi communication issues, set a. Heres why the Canon printer is not printing. To connect your printer to your PC, please follow below instructions: Step 1: Access the following URL in your browser: http://canon.com/ijsetup. Not all models that are compatible with the Wi-Fi Connection Assistant will support this function. Sometimes, printers are finickythere may be paper loaded, but if the printer can't grab hold, it's going to think it's empty. Set Canon as the default printer Delete print jobs from the print queue Fix 1: Check the connection status Difficulty printing from your PC can occur for various reasons. It will then connect to the printer and send it the information to connect to the router. Try to print again and hopefully, you should be able to print again. If you have alaser printer, you may be able to get a bit more toner out of the cartridge by shaking it from side to side, then re-inserting it. So if you cant remember when was the last time you updated your printer driver, do it now as it may fix your issue right away. Make sure that the printer is not displaying any errors (flashing lights or error codes on the screen). If your printer is still not working properly, proceed to the next fix. The Canon Pixma TS202 is the cheapest printer right now at just $40.97 with the option to buy a four-year warranty for $8.99. This article provides some important information to regarding using PIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO) models via USB with Windows 11. (4 Easy Ways) Fix Your Canon Printer Not Printing Issues, How to fix canon printer wont print wirelessly, How to fix canon printer printing blank pages, How to fix canon printer wont print black. The canon printers software has a troubleshooting option. If it doesn't detect new ink automatically, there may be a setting on the printer that allows you to "reset" the fill levels. If your printer is throwing you an error (or just ignoring your demands entirely), here's how to troubleshoot the problem so you can get back to work. They have quite a lot of options with wired and wireless connections etc. Confirm that the Enable bidirectional support box is checked for the selected driver. If the printer's name appears in the hardware list but the printer doesn't work, review the printer's documentation for further troubleshooting information. Depending on what's listed on the network information setting page that was printed, take the appropriate troubleshooting steps noted. Click Add device, and then wait for a PIN to print or display on the printer control panel. I also tend to stop the print spooler service after I quit using the printer, since it takes up so much resource. Printer not used for 18 months due to Covid. 4) Right-click your Canon printer and select Set as default printer from the list. It will help you identify the problem and you can solve it accordingly. If your problem persists, try the fixes below. Then, try cleaning the printhead of the canon PIXMA printer from your device. You may need to reestablish the wireless connection, or set your printer up wirelessly if it has not been connected wirelessly before. Canon printer wont print for many reasons such as; defective power cords, unstable wi-fi connection, stuck print jobs, paper jams, and outdated printer drivers. Once its started, reinsert the power cable into the printer and rebuild the connection. It will take around 3 to 5 minutes. Is your printer refusing to connect to the internet? If you lost the manual, you can usually download a PDF copy from the manufacturer's support page for your printer. Head to your printer manufacturer's websitewhether it's HP(Opens in a new window), Brother(Opens in a new window), or someone elseand search for your printer's model number in the support section. The access point or its settings are changed. [Workaround] Click [Back to Top] to perform the setup again. Press the power button to turn on the printer. + Wi-Fi Communication. It first started when I printed a 3-page document; it printed the first page, but the second two pages were blank. Items 1 to 6 listed below may be the reasons why the printer suddenly becomes unusable. Now perform printing tasks to check if it works. The printer may be too far away from the access point or router. Also, look for the new updates of the printers drivers and ensure that the installed drivers are up to date. If you are using a USB cable, make sure it is securely connected to both the printer and the computer. For some printer models, when connecting via a USB cable, the printer cannot be detected, and the installer does not proceed to the next stage. When youre trying to print something, your computer will automatically assign these printing tasks to the default printer unless you choose another one on purpose. Remember that certain third-party cartridges may cause problems, too, so try genuine cartridges from the printer manufacturer to see if they work better. (Again, you may need to refer to your manual if you aren't sure where it opens up.). Reproduction in whole or part without permission is prohibited. Windows' test pages can be printed by heading toSettings > Devices > Printers & Scanners. Try another USB port on your computer in case the one you previously used is broken. You may unsubscribe from the newsletters at any time. Download the latest driver, software package, and/or firmware update to ensure every link in the chain is as up-to-date as possible. Note: Do not close the Services window, simply minimize it as youll go back to it later. If you connect the printer to your computer via a USB cable, check whether the cable is properly connected. It makes all the same noises of printing on the page but nothing shows up. First of all, ensure that the papers in the tray are enough to be used for the job. Check your printer's manual to see how on your specific model. Then press the power button to turn the printer on. If printing starts normally, there is a problem with the relay device. As a technical writer at Driver Easy, Sammi writes easy-to-understand articles and technical tutorials to save our customers time troubleshooting. Consult the reseller of the relay device for details. If your printer had been connected wirelessly before, and no hardware changes have been made, you may simply need to reboot your computer. How to Connect Canon mg3620 Printer to WIFI, How to fix Canon MG3600 printer offline error, How to Fix Epson Printer Error Code 0XEA? If the printout shows that the connection is Inactive and it shows the wrong SSID (network name), the printer will need to be reconnected to the network. Please see below to manually delete print jobs and restart the spooler. If the printout shows that the connection is Inactive and it shows the wrong SSID (network name), the printer will need to be reconnected to the network. 4) After the print spooler service has stopped, press the Windows logo key and R at the same time to open the Run box. All rights reserved. Once reconnected, use the printer's power button to turn the printer back on. Go to Settings > Devices > Printers & Scanners, click on your printer, and choose Manage > Printer Properties. Connecting it with a wire may not solve all your problems, but it will ensure its connection to the network is much more stable, lessening the number of troubleshooting steps you have to go through every time. Open the Printer properties screen in Windows. - Click the Start button on the Windows Taskbar. If not, place the PC to use the printer closer to the access point or router, and try connecting to the network. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. Allow the printer to fully power up. Heres how: 1) To display the print job, click Display Print Queue. How to Connect a Wireless Printer, What to Do If Your Headphones or Speakers Sound Terrible, Can't Hear Anything? If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. Then click Windows Defender Firewall from the results. 2) On the left side of the window, click Turn Windows Defender Firewall on or off. It can simply be solved by: Open Control Panel through your Windows search menu Click View devices and printers under Hardware and Sound. Press and hold the button on the printer for 3 seconds. In other instances, there may be some paper jammed in the mechanism. [7 Ways], How to Reset Toner on Brother Hl-3170CDW? The most common reason why you face printer issues is that you didn't choose your PDF printer as your default printing device or that you configured it to the incorrect port. If the problem still occurs, perform the printer settings again and re-connect the printer to the access point or router. Mac users can do something similar from System Preferences > Sharing > Printer Sharingjust check the Printer Sharing box, check the box next to the printer you want to share, then add it from your other computers as if it were a normal network printer. If the canon Pixma is not printing wirelessly, try restarting all the connected devices i.e. SelectCanon XXX MP Drivers(where XXX is your model name), and then selectUninstall. If you haven't done so, try that now. Heres how you can fix the Canon printer printing blank pages issue. If there have been no changes to your wireless network (new router, new password for your router, etc. After youve confirmed that the machine is perfectly powered on but the printer still wont printer, take more steps to check the connection status as follows: For users with a wireless Canon printer, its essential to confirm the printer has a secure connection between your machine and the router. There are mainly two ways you can update your printer driver: manually and automatically. You've probably already ensured paper is in the tray, but just in case: put paper in the tray.

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