GO2bank Visa Debit Card. If your expected refund amount is $4,507.00 enter 4507). Using TT and Chade Bank for final deposit location. Complete the client's tax return and clear any error messages. This is not a good look for those of us who have trusted and relied on Turbo tax over the years. TurboTax is committed to protecting your personal information. By clicking "Continue", you will leave the Community and be taken to that site instead. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. What happens after a Fast Cash Advance is approved? Mine are always 2-3 days before. Kinda surprised I got it on time despite seeing way too many bad reviews about SBTPG but Im guessing maybe I got lucky or just because cashapp does early deposits. If you signed up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). By clicking "Continue", you will leave the Community and be taken to that site instead. Tax Product Group (TPG) reports the check should be Ready to Print for a Pay-By-Refund client, but the status column still says Awaiting Authorization. There is no funds received by me or at the bank. If your client displays Awaiting Authorization and you expect a Ready to Print status (or similar), you should first make sure that the client's refund has been issued. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. Make sure the return is marked for e-file. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Then directed to set up the turbo debit card account. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Not even sure why I had to pay, but I see a lot of reviews about TPG and its not good. Questions about prior year tax filings? I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information. to receive guidance from our tax experts and community. . Starting in tax year 2020, ProSeries Professional and ProSeries Basic no longer have the ability to print checks from within the program. Filing status. How much does Fast Cash Advance cost? and our If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. TurboTax only gave you an estimated date for your refund---that was not a promise. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. No, that is a lie they will NOT be able to assist anyone. Ive never experienced this with TT before. Tax professionals may issue checks from their office once IRS or state funding is received. The IRS is in control of your refund. For more detailed information, please click, . First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/. Sbtpg has had my money since 2/18/22 and my ddd is tomorrow and I have nothing yet either so no it's not the IRS it's Sbtpg, Does it still say unfunded. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hand off your taxes, get expert help, or do it yourself. So you can handle more important things. The agreement letter that I signed with Turbo Tax was consent for them to process my approved advance loan and send the banks my tax information for processing. It can take an additional 1-2 hours to process and for the disbursement records to reach your tax software. How long does it take to get my refund? It's either deliberately misleading customers, or signing on false terms..? If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. Archived post. Any others who has the same experience? What is Fast Cash Advance? You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). If you want to run a report for a specific client, highlight that client. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. . You have clicked a link to a site outside of the TurboTax Community. Thanks for sharing some positivity!. Yes same thing. 1st day of IRS acceptance). What's the status of my refund? Fast Cash Advance. GO2bank Visa Debit Card. You can check to see if the IRS has funded the refund directly on TPG's website. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Free Military tax filing discount. Im not using that crap now! TPGs Fast Cash Advances program for refund advance loans eligible up to $500 and $1,000. How to check my refund status with IRS; See all 9 articles Checks. SBTG took the fees out 2/8 and the site says it deposited to my account the same day. You can also contact the IRS regarding your refund by calling 800-829-1040. Once corrections have been made, the bank application for this return can be resubmitted. 1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? *Important: The refund amount field is not the amount on the check. Not in my bank! Pay-by-Refund is only available on current year tax returns. Not all consumers will qualify for a loan or for the maximum loan amount. Did the information on this page answer your question? I havent heard anything. More details can be found in your TPG user manual. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. You may want to try calling at a different time since you were unable to get through the first time. Ask questions and learn more about your taxes and finances. Disbursement details are no longer printed on the check stub, however, a bank product information page, TPG_INFO, can still be printed the view mode of Drake Tax. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. The process for printing checks in ProSeries has changed. Drake Support is unable to view the check stub or any additional details. Go to, Confirm the taxpayer's refund has been direct deposited using the IRS, If you have not yet printed checks from TPG's web portal before go to the. Where to cash a TPG-issued check; Account We'll help you get started or pick up where you left off. We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. I used Turbo tax and the credit karma card and I dont want this issue. Thr bank keeps saying they have nothing but TurboTax last night told me the IRS will be sending my federal like they did my state ? Fast Cash Advance. The bank told me if it went into the wrong account and posted I can't do anything about it but my info is correct I'm worried I am SOL on my refund . Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you. Questions about prior year tax filings? Deluxe to maximize tax deductions. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. For more information, please see our Same thing signed the advance agreement , setup karma account, filed , received approval for loan during the filing process , return accepted , then SILENCE !! Contact us so one of our agents can assist you. The email you received should have included the reason why you were not approved. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. The IRS did not start accepting returns until 1/24 so anything prior to that would not have had an initial approval should see some approvals within the next couple days. How long before they sent that email after you filed? 3 Check with your tax professional or software provider for availability. IRS shows paid and sent to bank. This hasnt happened in my case yet but my refund has to go to them for my fees. Cookie Notice Your approval is based on the size of your federal refund and your tax information, along with other factors. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. All online tax preparation software. Check your refund status at SBTPG.com once you show as accepted their Im pretty sure you will receive a final approval or denial from TT once your return status is updated with SBTPG. Why isnt TurboTax checking to see why they are holding folks refund? TurboTax does not receive any updates from the IRS. It's horrible other are dealing with issues but at least I know it's not just me . There are two ways of checking the Pay-by-Refund status. SSN. This section only applies to checks for tax year 2019 and prior. For a return to be eligible for a Pay-by-Refund bank product, it must meet the following criteria: The return must have a refund larger than the preparer fees and bank fees. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. We have not yet committed to make any Loan. Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. Once the return is completed, e-file the return. The refund must be direct deposited with your Pay-By-Refund provider before a Ready to Print status is made available to ProSeries. Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website. It may be a good idea for their administrators to do some PR right now. Fast Cash Advance. + Checks up to $7,500 cashed for a cost up to $8. For more detailed information, please click here. For preparers, an overview of the TPG website changes and new reports is available in a. Disbursement details are no longer printed on the check stub, however, a bank product information page, 17419: TPG - Check and Refund Disbursement Details, EPS Direct Pay and TPG Prep Paid - Accounts Receivable Products. Simply sign in to TPG's taxpayer portalusing the information from your client's return. I was told I was approved and even directed me to create an account with credit karma? Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. This isnt right. Never again. They said I did not get approved. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. IRS tax refund deposit must be received by 5/31/23. It shows on the IRS. Premier investment & rental property taxes. 2 Pre-ACK Fast Cash Advance available Jan. 2. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Determine who you would like to run the report on. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. You can also read the terms and conditions for the refund advance by. If you want to run a report for multiple clients, hold down the, While on the Service Bureau Options screen press and hold down the. Free Edition tax filing. Federal/ State refund amount. Have checked repeatedly and nothing. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining funds are issued to the taxpayer. Refund Transfer. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. WHAT? Tax professionals may issue checks from their office once IRS or state funding is received. There does not seem to be a rhyme or reason as to who is affected. My DDD is 2/24 and still unfunded. You have clicked a link to a site outside of the TurboTax Community. If your fees were taken out per SBTPG, you will have to follow up with your bank. You will not receive a final decision of whether you are approved for the loan until after you file your taxes. See how Fast Cash Advance has helped other tax pros. And even if the IRS gave you that date, it's not tomorrow yet. TurboTax Live tax expert products. Ask questions and learn more about your taxes and finances. Learn more about where checks can be cashed.3, Cashier's checks issued by TPG may be cashed at over 11,000 locations nationwide, + Checks up to $7,500 cashed for a cost up to $84, + Available at participating Walmart stores thru December 31, + Available at any Wells Fargo bank location thru December 31. Major banks and prepaid card holders are all in the same boat. Please call 1-888-679-8122 for further assistance. You'll decide how you want to receive your refund amount too. https://ttlc.intuit.com/community/refunds/help/important-offer-details-and-disclosures-about-refund- Not all consumers will qualify for a loan or for the maximum loan amount. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). To run Pay-by-Refund reports in ProSeries Professional 2019 and prior: If your firm isn't part of a service bureau, this section will not apply to your company. Starting in ProSeries 2020 reports can now be accessed directly through TPG's web portal, allowing you to access them from any computer. The only common denominator is SBTG. Self-employed taxes. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advance checkbox. See all 11 articles. Thank you for sharing that information. Status of Application; Approval and Funding of Loan. All loans have an Annual Percentage Rate (APR) of 35.99%. The Primary taxpayer's Social Security Number (SSN) Place the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. About us . 4 Customer must obtain a Refund Transfer (separate fees apply). And no money? I just wanted to know if there is a problem sending funds? A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. Did the information on this page answer your question? You must select the refund advance option, efile the return, and then the final decision will be emailed to you. In State Pay-by-Refund Option sectioncheck. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. Real experts - to help or even do your taxes for you. If you still have questions and concerns, please contact customer support, they will be able to better assist you. View refund status. How to check my refund status with IRS See all 9 articles Checks Where to cash a TPG-issued check Account How to login to the TPG website I can't find my account General Contact Info Contact Information Products Fast Cash Advance How can I find a tax pro that offers Fast Cash Advance? If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. For your client to use Pay-by-Refund, the following steps must be completed before the return is electronically filed. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ Once your federal return has been accepted by the IRS, only the IRS has any control. They said call back friday alot of people with 2/24 dates has been sent to anothet.department to be fixed for some reason. Give clients more time to request an advance. New comments cannot be posted and votes cannot be cast. There are two ways of checking the Pay-by-Refund status. They are the ones who actually issue the advance. Let us handle collecting your tax prep fees. TurboTax does not receive any updates from the IRS. The IRS or state tax agency needs to first release the funds to the bank before the taxpayer will receive their refund. to receive guidance from our tax experts and community. What if a client wants a card but not a Fast Cash Advance? So why all of a sudden, am I no longer approved? When you enroll to offer Pay-by-Refund with TPG you are automatically opted in for TPG's Auto Collect feature. Checks are printed from TPG's web page. Enter the whole dollar amount only. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). This my first year with fees. Starting in tax year 2019, TPG will be collecting an additional Document Processing Fee. We are glad you received your refund on time. Money can be deposited into a checking or savings account. Back . Tax professional log in. @CarissaMThanks for engaging with us. Have red circle but no funds deposited yet. Tax returns may be filed electronically without applying for this loan. Fast Cash Advance notifications. I'm confused. I am sorry you were not aware of the terms and conditions. By clicking "Continue", you will leave the Community and be taken to that site instead. It updated this morning to a bigger red piece with the TT fees and everything taken out but it does not say that it has received my funds. Based on your representations made during the application process and in this Agreement, we agree as follows. How to opt-in to the Fast Cash Advance program. Shipped straight to your door. My best guess is that ACH between TPG and Credit Karma is using the cheap slow method that can take 1 to 2 business days. You have clicked a link to a site outside of the TurboTax Community. Refund. Offer and terms subject to change at any time without prior notice. Whats the point? Although you are pre approved based on what is on your return the bank doing the loans will also review your situation AND your credit report to determine if they will approve the advance nothing is certain until the return is filed that is in the contract you signed. I have been reading in this tax group that some people who didnt have credits had a ddd of 2/9/22 but have failed to receive their funds. Check the status of your Refund Transfer Optional Step - Check with Treasury Offset Program Federal/ State refund amount. I am having the same issue and TurboTax is unable to give me any answers or help figure out where my money is . Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. At first I had all green circle with a very small red piece, that said $7 was taken out. Status of Application; Approval and Funding of Loan. Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. I hope its better by mid-FebruarySmh. You can contact TPG by clicking here. It is the amount of expected refund due to the taxpayer as acknowledged by the IRS (Form 1040,line 35a). High loan approval rates means you enjoy more happy clients and more positive word of mouth. However, in some cases, the status could fail to be retrieved due to interruptions in the transmission and require you to manually request the print authorization record (Ready to Print status). Currently, check cashing at Walmart is not available in NJ and NY. Real experts - to help or even do your taxes for you. I just don't understand what is going on. Went to SBTPG website and still showing unfunded as of 3/02/2022. For instructions on running these reports see How do I run reports? Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. If I am not recieving the advance that was agreed upon, then I don't believe they have the right to give the banks my tax information? Wmr tool that the money has been sent and also on the SBTPG site the money has been funded. My ddd was 2/9. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Called my bank and said it simply had not been received and it shows up immediately when it does. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. Exact same situation here. When IRS or state tax funding has been received, TPG releases the funds starting at 2:30 PM Pacific time. RT Funding Rate - See what percent of your Refund Transfers have received IRS and/or state funding . ProSeries will now download the most current status from the Intuit Electronic Filing Server. IRS where my Refund shows ours was paid yesterday. It reminds me of that $600 stimulus they sent to SBTPG and TurboTax had to apologize and let us know the problem was corrected. Process 40+ RTs and get a free premium marketing kit.5. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions. Get attention with high-profile materials including vinyl banners. You can also read the terms and conditions for the refund advance by clicking here. TPG Refund Transfer details. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. Hand off your taxes, get expert help, or do it yourself. Did the information on this page answer your question? seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. Therefore, your review page is showing a Direct Deposit to them. So bogus I need some answers, they were advancing that's why i went with them. TPG Refund Transfer details. View help center. Starting in tax year 2020 both ProSeries Professional and ProSeries Basic users will need to use TPG's web portal to print taxpayer checks. Do not enter commas or decimal points. This includes a technology fee of $19.95. 6 - Fast Cash Advance. When you call SBTPG bank keeping calling. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. Access a library of free videos and digital ads you can use for social media, your website, email, and more. See. SSN. If you want to run a report for all clients, no specific file should be highlighted. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. This fee will be taken out of the taxpayer's refund along with the bank fee. Your ONLY source of information about your refund now is the IRS. Same crap happened to me! Once your federal return has been accepted by the IRS, only the IRS has any control. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. The Pay-by-Refund application must be signed by the taxpayer before e-filing the return. Once the tax return is prepared and a refund is expected, a Refund Transfer can be used to pay for tax preparation. TurboTax Live Basic Full Service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In-season Fast Cash Advance available first day of filing. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. I signed the disclosure agreement allowing turbo tax to share my tax information to green dot bank to process my advance. This fee can be waived through a $39.95 rebate at the end of tax season when the loan is disbursed and IRS-funded on a prepaid Green Dot card. Fees and limitations apply. You would think with the fees we paid they could have used same day ACH. Press 1 for English. This is the loan agreement everyone signed for the advanced refund. No upfront fees Seems a bit deceiving. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Offer clients a larger refund advance at tax time. How does the client view disbursement details for their TPG check or refund transfer? Not all consumers will qualify for a loan or for the maximum loan amount. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. This is some bull**bleep**. Its all a big scheme probably for credit karma to get more people to sign up for a checking account with them. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. The base fee for Pay-by-Refund is $59.90. Ive never seen a deposit yet come after the deposit dates. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. to receive guidance from our tax experts and community. Process 40+ RTs and get a free premium marketing kit. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. The technology fee includes the cost of programming specific Settlement Solution Provider software and communication protocols, as well as mandated security testing. **Disclaimer: Every effort has been made to offer the most correct information possible. Transcript and WMR say 3/3 deposit. this my first year with fees also but SBTPG got my refund yesterday, and is the day before the DDD which is 2/16, then and I got my refund literally 6:18 in the morning. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? 3 Based on cost for post-acknowledgment refund advance. 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. What happens if my direct deposit is returned? To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected refund amount*, and select their filing status. They shouldve kept the TurboTax card b/c that is crazy. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. Pay-by-Refund isn't a loan against the refund. 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