Filing status. Is this a scam company? Visit our Holiday & Weather-Related Closings page for a listing of branch closures and delays. Beneficiary Account number: FWD/122234783 The tax advocate probably wont do anything either. Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view. Ive read numerous thread on reddit that people having similar issue. Thanks! Through a virtual appointment, you have the same face-to-face interaction that you would have in your local branch but without leaving your home. Contact us so one of our agents can assist you. View refund status. I have been trying to get my money for well over a year now. Email: Select Email Us on the right side of the page, in the More Options section. tax refund - omitting a number in my checking account, Albuquerque Periodontics and Implantology, Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Call me to let me know its done its been a whole month! Aug 18, 2022 deion sanders today find your senator. Select Secure Forms, then Card Travel Notification. "https://www.instagram.com/taxact", 2023 Montecito Bank & Trust. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. }, I want my money back and this company reported as fraudulent. 805-730-7860. For FAQs and Guides visit ourResource Center. For a whole month and a half, they have 2 clients under 1 check number saying both clients got the money when we know that is impossible. Havent found what youre looking for? Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Fixed the issue. If this is your situation, call (800) 304-3107 to see if all or some of your refund is being collected through the Treasury Offset Program. U.S. Bank is not responsible for and does not guarantee the products, services, performance or obligations of its affiliates. You should consult your tax and/or legal advisor for advice and information concerning your particular situation. Alternatively, you can visit the Santa Barbra Tax Products , Contact the branch at 805.957.2222 for more details. This will surely increase the credibility of your complaint. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). page and it says that your refund was sent to your bank, but TPG hasn't received and released your refund please be aware that the IRS may indicate funds are available days before they are released. Bank of Santa BarBara Contact Number, Email, Support, 805-730-7860. They cant find it. I used Turbo Tax to file my 2021 return. CardControl is found in the Mobile Banking app. U.S. Bank, U.S. Bancorp Investments and their representatives do not provide tax or legal advice. Please check with your wireless provider. Open an account today. Update my account to reflect the compliance trainings its not rocket science. (805) 963-7511. Needed for documents such as loans, title companies, power of attorney, passport authorization and more. You can also contact the IRS at 1-800-829-1954 to initiate a refund trace. To speak to a Customer Service Representative, . Santa Barbara TPG offers several check cashing solutions with national brands to help you cash checks issued by TPG. You will be redirected to our online Wealth Management portal, to access your account. Its customers are served from 2 locations. Please return this unauthorized amount service fee. So is Turbo Tax! Desired outcome: For Further Credit to: Our customer name and account number, 1010 State Street This 'Contact Us' form is for general information, comments and questions. To start, bring proof of your identity, such as a valid drivers license, state-issued photo ID or a valid passport. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Manage and pay bills. Beneficiary Bank: Montecito Bank & Trust Did you know? Tomas. Same thing happened to me. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. You can call the appropriate number below, complete a. 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS. Routing Number: 122234783 "logo": "https://www.taxact.com/images/schema-logo.jpg", "contactType" : "customer service", You can let us know of your plans in three different ways. 2021 Copyrights. For credit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full credit card number ready. Get support on business checking accounts to commercial loans. Fight for your money Open a bank account, apply for loans, deposit funds & more at our Santa Barbara branch. A month later no check and now nobody is responding to my email and they won't return my calls. Fill in the registration information (be sure to remember this password), then click Continue. Santa Barbara TPG makes tax time easy For Tax Professionals For Taxpayers For Check Cashers The easy way to pay for tax preparation No up-front fees Tax preparation fees are paid from the refund so there's nothing to pay up-front1 Safe & convenient Secure, fast payment with convenient refund disbursement options As fast as e-filing Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank of Santa BarBara Customer Service. Investment products and services are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary ofU.S. For small business and middle market companies. ] They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. I did not authorize an electronic ruturn nor the service fee of $55.15. TaxSlayer Support How do I contact Santa Barbara Tax Products Group (SBTPG)? . "areaServed" : "US" Refund - that was deposited in error from irs an I have yet to receive it, SBTPG group holding2021(filed on 2022) my refund since Dec. How do I find a U.S. Bank branch or ATM when Im traveling. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. ComplaintsBoard.com is a leading complaint resolution website on the Internet. TPG is facilitating collections that are being made directly through EROs. Wires initiated in USD, use SWIFT Code: WFBIUS6S Contact us for more info Contact Us Fully Integrated Software Providers Santa Barbara TPG is integrated with industry leading tax software providers. arival33 at hotmail dot com I suppose to receive a total of $3,734, and instead received $2838. Now, more than ever, you can do so much more than withdraw cash from an ATM. I have read several others dealing with the same issue on the BBB website with no results. This is FRAUD and I am requesting my money back, Desired outcome: I should have gotten the check. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Store Hours. Deposits in The Bank of Santa Barbara are insured by FDIC. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Looks like this company has no reviews or no complaints yet. We cannot respond to requests for specific account information via email. Claim it and get a lot of features. This is extremely frustrating. Fixed the issue. Montecito, CA 93108 Let us know when and where you are traveling before you go so we can place a flag on your debit and credit cards to ensure they stay active. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Receive a warranty that a signature is genuine and the signer is the appropriate person to endorse. Go to the menu in the app and select CardControl. Will not use them again ever. Use a temporary debit card to access your funds until your new card arrives. The IRS and this company are useless. A minimum opening deposit of $25 is needed to activate your account (once youve been approved). So that was a lie. My federal refund was released to sbtpg on 2-24-22. For debit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full debit card number ready. Enter the information requested and select Submit. Is this your company? The on/off switch for your Civista Debit Mastercard. U.S. Bank virtual appointments use two-way video streaming technology to support your banking and financial needs. Downtown Santa Barbara 1000 State Street Santa Barbara, CA 93101 (805) 564-0213. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. https://ttlc.intuit.com . [protected], Desired outcome: The irs said they never received my money from them SBTG ,I never used there services only TurboTax once my bank account was close that was the perfect way to send my money else where and not back to irs ! Youll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. I am having the same problem with this tax product group. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. "@type" : "ContactPoint", I would like my money sent to my account, I am a tax professional that has been taking through thr ringer about my clients refund. Follow us on Facebook, Twitter, and LinkedIn to stay up to date with Civista news, financial tips, and community happenings. Personal Checking made for you. The U.S. Bank mobile app makes it simple to do all your banking, right here or wherever you go. A whole month and issue is not fixed. Federal/ State refund amount. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. (833) MBT-4SBA or (833) 628-4722 I am Turbo Tax client for years, this is the first time Turbotax used Santa Barbara tax group. Santa Barbara Tax Products Group [SBTPG] reviews & complaints Santa Barbara Tax Products Group [SBTPG] Customer Support Rated Extremely Low 5 Resolved 232 Unresolved 2% of 237 complaints were resolved File a complaint Table of contents Verified Share Complaints Contacts ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This option also has an additional charge from the bank that processes the transaction. View Map; Montecito Branch 1106-A Coast Village Rd. 2Other than any amounts collected on behalf of software transmitters or other 3rd parties. (800) 779-7228 I'm an independent tax professional that offers 3Fund (855) 888-3863 Business Hours All times are Pacific Standard Time. TPG contacts your unfunded clients* Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client Convenient payment options offered Clients are given the option to conveniently pay your fees with a credit card or bank account Fees are direct debited A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Use TPG to collect your fees from unfunded Refund Transfer clients, TPG collects our processing fee of 25% of the amount debited and the remainder is deposited into your bank account upon completion of the Auto Collect program, Monitor and make adjustments as often as you'd like. Please consider using Secure Message through online banking for these types of requests. Our mortgage loan officers tailor solutions to your unique needs. Ill never do my taxes with TurboTax again and for them to be partnered with this shady bank makes it even worse I recommend if your thinkin about doin anytime of business with this company let me save you time stay away far away from sbtpg and turbo tax, Desired outcome: Find hours, directions & financial services provided. Can anyone help? Initial Bank of Santa BarBara complaints should be directed to their team directly. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Download our mobile app to get started today!*. Click here to close the Online Banking Modal. Fees apply to the ERO only with respect to successful collections. Available to customers with a U.S. Bank checking, savings or money market account. * Participating EROs have the option to not collect on certain taxpayers and will have the option to make this determination on a case-by-case basis. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. Please tell us your preferred contact method and time. From here, you can reach us a couple ways: Call: Choose the applicable department you'd like to reach from the phone list provided. [protected]. (800) 348-0146 Mon-Fri (8am-6pm), Montecito Bank & Trust Find the Santa Barbara TPG contact information for tax professionals. Desired outcome: At this point I feel that your company has stolen my money. Please provide your Name, Phone number and Email address so we can reach out to confirm your appointment. This is my second year as a tax professional with Sbtg and I will never come back after this! Mortgage, home equity and credit products are offered by U.S.Bank National Association. Never send emails back and its hard to get through to a human. You can find contact details for Bank of Santa BarBara above. I need someone to actually call me. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. You can follow the instructions in this link here to contact SBTPG. 1483 East Vly Rd, Santa Barbara CA 93108 Phone Number:(805) 565-4560. If you just need to withdraw cash, you can even specify if you want large or small bills. Tess Harris State Street Master Planner (805) 564-5563 StateStreetMasterPlan @SantaBarbaraCA.gov TPG's program manages and pays out refunds for clients of many tax. Posted on June 12, 2022 by June 12, 2022 by, Here are some quick points of contact: Customer Service (805) 963-7511 Mon - Fri (8am-6pm) (800) 348-0146 Mon - Fri (8am-6pm) Online Banking Support (800) 348-0146 Mon - Fri (8am , To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. This review was chosen algorithmically as the most valued customer feedback. Its secure and easy. Discover convenient access and tools to manage your growing business. Easily remove them from the program. Mon-Fri (9am-2pm). Beneficiary Routing number: 121000248 Each individual's tax and financial situation is unique. my name is sharon sweat i have also been trying to get my return from TPG who is holding onto my money and lieing about it. "https://www.facebook.com/taxact", Call (800) 348-0146 or Submit questions using the Online Request form on this page. She was very kind but helpless to assist me. Get assistance with a new home purchase, refinancing and other services. Some services such as notarizing documents require that you make an appointment. Personal Digital BANKING 844.842.0268 Digital Banking Resources Business Digital Banking & Treasury Management Support 888.452.2654 Digital Banking Resources CUSTOMER CARE for general inquiries 800.604.9368 LOST OR STOLEN DEBIT/ATM CARD OR CHECKS NOWHERE in TurboTax, it was mentioned that this company is used and also nowhere was mentioned about any fees. Enter your address, city, state or ZIP code. Lobby: Mon-Fri, 9am-5pm. After waiting on this amended return I experience bad weather and financial birding due to the floods in California. When presented with the secure email form, enter the email address of the recipient in the "To" field (1). She said it's being held "because of the amount of my refund". "@context": "https://schema.org", TPG also offers the GO2bank Visa Debit Card in tax professional offices across the US as a great alternative to paper checks. Thats because this company probably never sent it back. (805) 963-7511 Mon-Fri (8am-6pm) Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. I want my money. .you know them and they know you. With CardControl you can turn your card on and off on your own? Do u have a way to connect outside of here? Early Tax Season: January 2 thru January 27 Mon-Fri:7am - 4pm Peak Tax Season: January 30 thru March 12 Mon-Fri:6am - 5pm Sat: 7am - 4pm Sun: 8am - Noon Contact me for details. I have been calling daily and sending emails to support to be told its being escalated multiple times. Whether you like bundling benefits for everyday savings or keeping it simple with free checking. It is frustrating that i cant get a "supervisor" or any higher up to look at this. Santa Barbara Tax Products Group [SBTPG] Customer Support Rated Extremely Low. Be the first one to share your experience. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Their rude. June 6, 2019 1:14 AM. I received a deposit to my bank account for my Federal Tax refund in the amount of $2788.85 which is &55.15 less than the expected amount of $2844. Bank of Santa BarBara phone number. THEY OWE ME $5.531.80! PATH Act - Creating refund delays; TPG-TP | A Green Dot Company NMLS ID 914924 | Technology . Wires initiated in foreign funds, use SWIFT Code: WFBIUS6WFFX The Bank of Santa Barbara was established on Dec. 19, 2005. Lobby: Mon-Fri, 9am-5pmDrive-Up ATM: 24/7. Is this your company? * Montecito Bank & Trust does not charge for the Mobile Banking service; however, your wireless provider may charge for Internet access and text messages. My company name is The Whiz Kidd Fs contact [protected]! Call me to let me know its done its been a whole month! I cant believe they are getting away with this. This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution. Share your photos and videos with others to prove the truth of your words. Have a question? For your protection, please do not send private or sensitive information via this form (for example, your account number, online banking username, social security number, etc.). American Express is a federally registered service mark of American Express. I refuse to not receive my 2021 refund. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to . An appointment with a banker allows you time to ask any questions you have. "https://www.linkedin.com/company/taxact" Member FDIC. Investment products and services are: Not a deposit Not FDIC insured May lose value Not bank guaranteed Not insured by any federal government agency. What happens if my direct deposit is returned? After you finish your message, click Send (3). I have $7000 wrapped up in taxes from 2021 and my family is suffering because of it; I made that money and depend on it for my family now it's 2023 and still no money sent they lie and said they sent it to irs they sent out a check 3 times I never received nothing I've been trying to get lawyers I have no one to help me with this I don't even have money to afford a lawyer it's really bad im in distress and disbelief that the government would let this happen to me. }. Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client, Clients are given the option to conveniently pay your fees with a credit card or bank account, If your client does not respond, TPG will debit your fees from your client's bank account, TPG collects our processing fee of 25% of the amount debited and the remainder is deposited into your bank account upon completion of the Auto Collect program2. It is no way that I should receive so little help from SBBTPG about my refund even after a year. Ive already requested my fund back to be send back to irs since January 2023 it is now march. I am in the same situation. This message appears to contain sensitive information. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank of Santa BarBara, It looks like we haven't found Bank of Santa BarBara's social media accounts :(. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. What youll need will depend on the reason for your appointment. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. All Rights Reserved.20092023 Montecito Bank & Trust. Noboby seems to want to help even after sending me an email saying they will reissue the check for the other client. Well Santa Barbara mailed me a check. Click here to close the Online Banking Modal, Click here to scroll back to the top of the page, Click here to close the quick links modal. But on Theyre holding and and providing different information. You must be 14 years or older to open a checking account. Desired outcome: Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view, Please reach out to us. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 2023 Montecito Bank & Trust. the fast, secure, and free way to switch your automatic payments & direct deposits. "https://www.youtube.com/taxact", Santa Barbara, CA 93101 "sameAs" : [ Submit your question using this form, and we will reply via phone or email within one business day of receipt of your message. Save time by having TPG automatically collect your tax preparation fees from these clients. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. You can find contact details for Bank of Santa BarBara above. Do everything from enrolling in online banking to opening a business account, and more. I made it clear to the IRS and Turbo Tax that my bank account was closed and to send it either to my new account or mail me a check. Refuse to update my information. 2023 Montecito Bank & Trust. I did not pay attention to the set up of temp account with greendot where they get funds take fee then send my funds to me. "url": "https://www.taxact.com", Money owed to Ariel obroen, Got about 6 lol. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is . I want my money back and this company reported as fraudulent. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. Charles Terry I found a amended return in November 2022. 1106-E Coast Village Rd CA state franchise tax return suppose to be $1732, only received $1,450. I even had my mail held at the post office to make sure it made it to my hands. Its customers are served from 2 locations. Compare our traditional and specialty checking accounts today. All Rights Reserved. Fees were taken out more than once but no check was EVER mailed. You can call the appropriate number below, complete a Contact form or use our new chat feature! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. My refund date was April 6th 2022 and I had closed the account that my money was going to for my understanding TPG was supposed to send my money back to the IRS since they were unable to deposit the funds in my account, They never did Ive been getting the run around trying to figure out where my 2021 tax refund is sbtpg was the last to have it told me it would take 8- 10 business weeks to send my refund check back to irs . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Bank near me. You can also visit the U.S. Bank branch locator at https://www.usbank.com/locations/ and enter address, city or state and ZIP code that is nearest to you. Initial Bank of Santa BarBara complaints should be directed to their team directly. [protected]@yahoo.com Please select your preferred date and time, using the arrows to progress through upcoming weeks as needed. Thank you. When you book an appointment, youll select the date and time, the purpose of your visit and if youd like to meet at the branch, over the phone or virtually. Get up-to-date reporting on the status of clients and where they are in the Auto Collect process, Don't want to collect from specific clients? Please notify us at 800.604.9368. Understand and navigate the home buying process. I need my money and the reps are very rude, don't help. Hours of Operation: Monday-Friday 7am-6pm Pacific Time. Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is not responsible for it, its security practices or privacy policies. Please RETURN the money. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. I absolutely love banking here. Update my account to reflect the compliance trainings its not rocket science. Schedule a virtual appointment to enroll in online banking, download and set up the U.S. Bank Mobile App, discuss opening a new credit card, lending and business accounts, and more. 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