Asia and Oceania flights are even more expensive, at $1,784 and $1,717 respectively, according to Hopper. These security measures ensure that fraudulent sellers do not operate on our marketplace, and that our buyers are protected.Our Ticket Guarantee is that buyers are guaranteed to receive valid tickets in time for the event. Some might say that this is what enables them to dominate search results in multiple languages, due to their massive investment in translating and localizing their website. Resellers are hard to stop, but a lot of real fans actually got tickets at sane prices today. Here's our guide to everything you need to know before your next Roman holiday. Unlike other vendors out there, Viagogo are a much less accountable should anything go wrong with a transaction on their platform. Scan this QR code to download the app now. There are far fewer seats available than before the pandemic, as airlines have struggled to return to normal capacity. Why has that turned into 300.97 in total. An example of data being processed may be a unique identifier stored in a cookie. In short we dont want to lose out on something that we will like, such as popular football tickets. Each week, the podcast looks at something from the alt-rock universe, from artist profiles to various thematic explorations. Is what's stated in this answer reliable? refund. Look for e-tickets and instant download tickets, these tickets will usually be delivered early on, in the more details on the tickets that are listed the better, look for Row details, special notes these are good indications that the tickets are already in possession of the seller and are ready to be shipped. If you head over to the Viagogo Uk site you will be able to get more information on the tickets and the full details of the sellers, as Viagogo was ordered to reveal as much detail by the CMA. Do Not Sell or Share My Personal Information. Or else, you may end up like one of their unhappy reviewers. The consent submitted will only be used for data processing originating from this website. The company is actively setting up hundreds of event pages and allowing a single seller, connected to Viagogo, to advertise identikit numbers of tickets that we do not believe they possess. Viagogo now claimed it was called the Ryan & Jacob Corporation, and based on 6th Avenue in New York. In 2017 the ASA told it to make its exorbitant fees and delivery charges clear at the start of the transaction. I purchased tickets for the rugby autumn international Ireland v New Zealand from Viagogo. Because this is a resell marketplace, you can also find tickets to shows and games that have been sold out at the venue. Advertisement. What this means for customers is that Viagogo is not bound by any sort of UK or even EU regulations that have been designed to keep consumers safe. Long story short, Viagogo is legit. Whatever the episode, youre definitely going to learn something that you might not find anywhere else. Executives . The problem with places like Viagogo is that say your tickets were originally purchased from GigsandTours, you aren't their customer so they can't help you with any issues. And anyway, who are Ryan & Jacob ? More demand for fewer seats is the classic formula for increasing prices. In fact, weve seen many airlines devalue their points multiple times. there are higher prices, the more outrageous sellers are often unable to sell Clint Henderson: You are not alone: prices have spiked this summer for many destinations, and are likely to remain elevated for the duration of the season. Used the gift card to buy beartooth concert tickets. Problem is these are mobile tickets and whilst there is an option to transfer the tickets to someone else on the ticketmaster app, viagogo won't give me the buyers details. It is quick and easy to get what you want, but you should remember that the service or booking fees will be applied. Viagogo dont force you to register before using their service, which is a great timesaver if you dont intend to use Viagogo often. Adam Webb has worked in the music industry for around 20 years. I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey. At one Barcelona event, Ryan & Jacob are listing 6 x 21 tickets for 32,528 each. Viagogo just suggests I relist the tickets, but this would have ripped somebody else off, too. and if they dont arrive, not only will you get a full refund but the seller The viagogo guarantee ensures buyers will receive their tickets in time for the event and you will receive similar or better tickets than you ordered, otherwise you will receive a full refund.. Cookie Notice Writer Sheila Yasmin Marikar talks about how she travels, her favorite places and the trip shell never forget. If you end up taking a child I recently used Viagogo to buy two tickets for George Benson at the Royal Albert Hall. In order to reach their main UK customer service: Contact them through a designated Viagogo email for existing orders: You can also send them a message through your account if you have an issue with your order. When I purchased my tickets the site said UNOBSTRUCTED VIEW and on reading this was in the VIP area. Required fields are marked *. - Quora Answer: There are two types of ticket agent: Primary and Secondary The organiser sets the price and the agent advertised them at that price, plus a small booking/handling fee to cover the agents cost. This has led to major damage to their online reputation and good name. Leave this blank if you'd like to publish your review anonymously. "So not as many people are flying as there simply aren't so many seats. And why is the Ryan & Jacob Corporation listing thousands upon thousands of what appear to be non-existent tickets for prices that no one will pay? However, there has been a great deal of criticism directed towards Viagogo as of late. Without tickets from the likes of Ryan & Jacob, Sofia, H.E Events, GES SL and all their other phantom sellers, viagogos tree would look shorn of leaves. That's why airlines can charge such high average fares," Sobie said when contacted. Why are Viagogo tickets so expensive? Viagogo is an online ticket marketplace for buying and selling tickets to live events. Events has since morphed into a new identity and continues to fraudulently list tickets. We also believe that other fake sellers continue to operate across the platform. Tickets for U2's Sphere shows in Las Vegas are expensive April 27, 2023 Alan Cross 1 Comment Las Vegas, MSG, Sphere, Tickets, U2 U2 has announced 12 shows at the new MSG Sphere at The. I scored 3 tickets that Id rate not too bad for $800 for all three after all taxes and fees. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, at least some of which were advertised by a Madrid-based company with connections to Viagogo. All the elements come into play when selecting the best time to visit Grand Canyon National Park. In the rare instance that a problem arises, viagogo will provide equivalent or better tickets, or a full refund. There are a few ways to reach Viagogo, and the contact information can vary between each local site. StubHub said it did not sell tickets speculatively and has no relationship with a company called Global Experience Solutions. My best advice to consumers is to use any miles or points they have been hoarding during the pandemic. Back in March 2021, on the back of research collated by FanFair Alliance, The Guardians Rob Davies reported how viagogo was participating in the listing of tens of thousands of tickets for shows at small-scale grassroots events across the UK and Europe. Viagogo is a venture-backed company with major investment firms such as Index Ventures, Lord Jacob Rothschild as well as well-known athletes such as Andre Agassi and Stefanie Graf, who have invested in the company. With recent reports of Viagogo backing out of their customer guarantees, there is no safety net for customers to depend on if something does go wrong. Its no longer uncommon to see a one-way business class seat on an airline like Delta go for a shocking half-million points. It sickens us to think our gigs might lead to fans being ripped off by what is now a thriving, immoral industry. The ticket price is then paid to the organiser. Viagogo offers multiple currency conversions which makes it easy to convert the prices on the site into your own currency. All rights reserved. With that said, it would not take much for Viagogo to improve their customer support (and do away with the awful queue system) and be considered a reputable reseller. We have the largest inventory available in one place. Events and Ticketing Expert LTD proved to be similarly fictitious then it would lead to a fairly obvious conclusion: viagogos business model runs on thin air. The Derby was held on May 7, 2022. Another pro is that Viagogo uses secure payment methods such as Paypal and Adyen, in addition to being able to pay by debit or credit card. He admitted some tickets were very expensive on Viagogo but said that was around 6 per cent of the total number available and the price was set by sellers. The show in question is Metallica with Slipknot, in October, at one of their Australian stadium dates. in the language of your choice. There are also extensive complaints on the internet about Viagogo's lack of customer service and support. I would never have bought them at that price. Bruce Dickinson is giving behind-the-scenes tours of Iron Maidens Legacy of the Beast tour, The Command Sisters at City Folk in Ottawa: The interview, Ticket sales for U2s MSG Sphere gig arent going well. Viagogo's apparent brazenness has been breathtaking and, so far, it's managed to profit with impunity. Just the way of life. #viagogobignono, #Africa wake up! Visit Website Write Your review Tell us how Last month, so-called "secondary ticketing" platform viagogo removed an estimated 1m+ of fake and fraudulent tickets from its UK website mostly for large outdoor festivals such as Reading,. market. Lets take the loading page: This could have been useful information to a buyer, but at the same time, this information is purposely used to invoke fear that tickets are selling out and pressure a customer into making a purchase. Viagogo should be the subject of a full criminal investigation.. This could cause them to end up lowering the price to something In that case, they might require you to provide them with a proof that Generally speaking, they dont speculate at tiny capacity venues like Birminghams Dead Wax or Glasgows Hug & Pint especially when the world is in the midst of a pandemic-induced lockdown. You can read reviews about our recommended ticket marketplaces here: Best ticket sites. Getting tickets for a sold-out concert is a difficult task without turning to ticket touts outside of a venue on the night itself. One of the biggest online ticket sellers is Viagogo and in the following article, we will address all of the pros, cons of using their site, and address questions such as: what is Viagogo, how does it work, is it safe to use, what to look for when buying tickets on their platform, how to contact them after you purchased tickets, and much more. From painstaking research, it appeared that these 3 sellers were responsible for an astonishing percentage of viagogos total inventory. The Foo Fighters announce their first gigs without Taylor Hawkins. And who is Sofia Wagner? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. . Manchester City v Manchester United tickets, Manchester United v Manchester City tickets, LiveFootballTickets.com Complete Review. This skullduggery raises plenty of questions. Can we ever expect flight prices to lower to what they were before the pandemic? This is all useful stuff, but they also include scare tactics to get you to buy. Viagogo considers themselves to be the safest PURE SPECULATION: WHY IS VIAGOGO LISTING THOUSANDS OF NON-EXISTENT TICKETS, AND WHY ARENT REGULATORS STOPPING THEM? The Royal Albert Hall says that the shows promoter allocated tickets in PRs row to Amazon, as it was a legitimate agency for the show. We need your email address to verify that your review is genuine. Viagogo is currently one of the worlds largest ticket marketplace, and were one of the first ticket vendors to see major success online. Viagogo has been accused of not providing enough information on their sellers, the origin of the tickets on their marketplace, adding hidden fees at checkout, utilizing drip pricing, FOMO and pressure tactics through the buying process, making people ask if Viagogo is a scam. Shari uncovered what appeared to be a premeditated pattern of cloned and speculative listings by all three sellers. From the reviews of Viagogo, their customer service is something that definitely needs to be improved. However, there are limits to our powers, and we are not able to investigate allegations of matters such as serious criminal fraud, which would be a matter for the Police.. That said, we wont see the return of bargain-basement prices we saw during COVID-19 anytime soon. Also, buyers only pay once they have been to the event and had no issues. Been sold fraudulent tickets twice. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. A much-debated ban on domestic flights within France will finally be rolled out in 2023. When eBay operated the business, StubHub enjoyed a global partnership with AEG. All transactions are monitored to ensure that sellers deliver through registered couriers such as UPS. \r\nI live just outside of Portland, Oregon. 100% of your money back. Whats even worse than the high booking fees is Viagogos hidden fees. They refunded the money on June 9, 2022. So, add that to your budget ahead of time to avoid being blindsided at the time of payment, make sure you notice the fees at the checkout phase as well. They also offer e-tickets for an easy delivery method, all but guaranteeing that you will get your tickets on time. Stubhub Are They Safe? Include an address and phone number. Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. Out of desperation, I found the tickets I wanted on Viagogo for a little bit more than what's advertised on Ticketmaster, and the e-tickets got sent to my email successfully. Viagogo is undoubtedly the largest global The original currency will be displayed at the checkout page right before the payment. The whole time I was guaranteed by Viagogo that I would receive my tickets in time for the even.\r\nWe flew into Louisville and on the Thursday before the event we went to Churchill Downs and inquired about them releasing the tickets to the third party vendors. All of these search features make Viagogo a to this event. Purchased on Feb 12, 2022. Last month, so-called secondary ticketing platform viagogo removed an estimated 1m+ of fake and fraudulent tickets from its UK website mostly for large outdoor festivals such as Reading, Parklife, TRNSMT and Wireless, but also for upcoming shows from Billie Eilish, The Weeknd, Nothing But Thieves, Tom Jones, Fatboy Slim, Lorde, The Kooks, The Charlatans and many, many others. Manage Settings What are your experiences with third-party/resale ticketing like Viagogo? We compare only safe & secure primary and secondary marketplaces. So right now, youve got both people who are prioritizing travel in their lives and people who couldnt travel during the pandemic a combination that is dramatically increasing demand. And where are H.E Events? At an average ticket price of $551, the price for Game 1 of the series is $164 more expensive than the second-highest average price -- $387 for Game 3 of the Cleveland Cavaliers-New York Knicks . more reasonable. In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. Viagogo for a good part of the past 10 years has been the largest and most secure marketplace worldwide, but unfortunately, in recent years there is a change in the sentiment towards them. However, theres a catch here. The assured us that the tickets had been released several weeks earlier. Having a well-stocked marketplace is a huge part of what makes a ticket vendor great but its not everything. ticket vendors worldwide as they take pride in their competitive prices, Worse still, their customer support has gained a reputation for being relatively absent when customers reach out for help. There are several factors at play here. Make sure the email isn't sent to your spam folder. Touts who use this tactic advertise tickets they do not yet have, wait for a buyer to order them, before seeking to procure some from the concert organiser. No problem though\u2026.I already had the proof.". Since their creation in 2006, Viagogo has expanded into 160 countries and established several lucrative partnerships with ticket vendors for live music, events and sports. This review hopes to offer an impartial spotlight on the largest online ticket marketplace, so that you can stay informed with the best vendors available. A quick look through Viagogo (a secondary seller) reveals some eye-watering prices. When buying your ticket, you are forced into a rather obnoxious queue for about ten minutes, all the while you are inundated with announcements about how many people are trying to get the ticket you are waiting to purchase. Should I buy legit seats as backup? As a result, Viagogo is able to offer an extensive ticket You should also pay attention to the ticket restrictions such as Limited or restricted view which indicates that the view for that specific ticket will be obstructed. Keep in mind, if you opt for a last-minute ticket to a sold-out show or game, you are taking the chance that the few that are available will be at a much higher price than they otherwise would be. You can reach all of these options by clicking on the green search button, without entering any key terms and you will reach their Advanced Search page where you can type in multiple terms to search by. able to get tickets to your events without sites like Viagogo. The employee did not return requests for comment via LinkedIn or via StubHub, which was bought by Viagogo for $4bn in February last year. SportsEvent365 Are They Safe? -Explore the world's largest selection of events. Viagogo ticket reviews UK show some angry customers not getting the guarantee they were promised, and not getting enough help or care from their customer service support. Domestic flights remain high, too. If Sofia Wagner, H.E. You will be completely unaware of these handling fees until the checkout stage, so if you arent looking you might just miss it. We went to the event and was told there was no tickets for us. By comparison, viagogos North American business is practically non-existent. See our Cheap Tickets guide for what to watch out for when buying cheap theatre, sport and gig tickets. Scare tactics are a common use by many sites, such as Booking.com and the like, but you should take this into account whenever you do use Viagogo. A CMA spokesperson said the watchdog was concerned about these reports of speculative selling.. Then I was notified that the issue was sent to relevant department to resolve. Unfortunately, many customers have noted that Viagogo have went back on their guarantee at points, leaving them high and dry. Although the site is well established and legit, there have been questions raised about how they go about their customer support due to these reviews. Prefer this to be honest. In other words, we wont hesitate to take action; except we will hesitate to take action because we dont have any powers. Lets face it, if viagogo were a tiny High Street business, they would have been closed down yesterday. One of the most important things is to be able to safely rely on your ticket provider when you buy your ticket, many ticket resale sites offer some sort of a ticket guarantee and customer support but those guarantees dont always come through. You can find a ticket for anything from critically acclaimed plays to big soccer games, only not in the U.S. money back if things go south. ", "Read Trustpilot before \u201cbuying\u201d from this company of cheats and scammers \u2026I wish I had! Naturellement le placement dans la salle de spectacle . My only option is to upload a ticket pdf which i won't have. so-called brokers. ", "I wouldn\u2019t even give this company if thats what you can call them 1 STAR. The UKs secondary ticketing market appeared to be worth less than 20% of what was claimed by its leading participants. Although scammers were a common problem in the early days of online ticket reselling, the industry has managed to get a handle on this issue over time. U2 has announced 12 shows at the new MSG Sphere at The Venetian starting September 29. have read the fine print. With that said, Viagogo need to take a cut as well and they can be quite greedy. I also predict airfares will eventually return to about where they were before the pandemic.
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