Never submit original copies of your documents. Consumers are only allowed one ACP benefit per household, not per person. Submit your proof documentation using any of the options below: Log in or create a new account and upload copies of your proof documentation. You can seek approval to participate and approval of alternative eligibility verification processes on the same application. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. Two APIs are available for use in the production environment. If I have Xfinity TV and/or Xfinity Voice, but I don't have Xfinity Internet, am I eligible for Internet Essentials? What do I need to do to complete my application using National Verifier ? They also need your drivers license, which i had but didn't expect because it wasn't listed as a required document. Enter your zip code for your state offer: Lifeline service is available in your area, but network coverage may be limited. National Lifeline Eligibility Verifier - Assurance Wireless Find out if you qualify for Assurance Wireless Apply Now Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. It looks like we ran into an error checking your coverage. What proof of Social Security do you accept? For more information, please watch this video. Service providers must send the completed agreement to us along with the information below: Lifeline Carrier Name https://www.S@MPLELifelineProvider.com/. On May 12, 2021, the EBB Program launched and consumers could apply for the program through the National Verifier and service providers began enrolling consumers. The Affordable Connectivity Pilot Programs are meant to increase awareness of and facilitate enrollment in the ACP. Consumers must be at least 18 years old to qualify for Lifeline. How do I send my proof documents by mail? Today we go over what exact documents are accepted by the National Verifier. Customer Care & Technical Support. If you need assistance or have any questions related to address changes or the National Verifier, please contact us at [emailprotected] or (800) 234-9473. Required fields are marked *. For approval of an alternative household eligibility verification process, the provider should describe: (1) its alternative process collects the household applicants identifying information and required certifications; (2) the processes it (or a third-party) uses to verify the requested household information, including the applicants identity and eligibility; (3) an explanation of why the providers alternative process will be sufficient to avoid waste, fraud, and abuse; (4) an explanation of how it trains its employees and agents to prevent ineligible enrollments, including enrollments based on fabricated documents; (5) an explanation why does its process is sufficient to prevent waste, fraud, and abuse and why any of the above information is not collected; and, (6) describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. How do I send my proof documents by mail? We accept several types of proof oflow income. Current income statement from an employer or paycheck stub. AT&T, Cox, Mediacom, and Xfinity from Comcast all offer low-income internet for about $10 per month. How do I upload documents to national verifier? Expedited Application and Approval Process. CTIA Wireless Emergency Alert How to Qualify To check the status of your free government phone service application, enter the information below to see if: Please note: you created an application PIN/Application ID when you applied for Assurance Wireless. For Texas customers, follow the steps below to submit proof to Q Link and complete your order: To submit your proof now, loginto yourMy Q Link account,and enter your email as your username and your zip code as your password,unless youve already changed it. Have your FCC username and password from CORES on hand. 8qxayC' The National Verifier (NV) is Lifelines centralized application system. If a consumer is submitting documentation via mail, they must include the completed cover sheet. Just follow these steps: After submission, please give us some time toprocess and verify your proof documents. What types of proof of low income do you accept? Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. The agency says Wifi Freedom USA is an imposter site that mimics the legitimate Emergency Broadband Benefit enrollment site, GetEmergencyBroadband.org. You can go to the Lifeline Support site to check your eligibility and to apply to the program. Follow the instructions on that page to upload your proof from a webcam. Your email address will not be published. Otherwise, USAC will determine coordinates based on the map. USAC recommends consumers include completed copies of theACP Household Worksheet(Spanish Version) along with copies of their identity and eligibility documents to speed up application processing. Once logged in, click on the Webcam section. An application may result in an error that requires the consumer to submit additional documentation to the Lifeline Support Center for manual review. The provider must describe how its alternative process collects the household applicants: (1) full name, (2) phone number, (3) date of birth, (4) e-mail address, (5) home and mailing addresses, (6) name and date of birth of the benefit qualifying person if different than applicant, (7) basis for inclusion in program (e.g., SNAP, SSI, Medicaid, school lunch, Pell Grant, income, providers existing program, etc.) the jurisdiction in which it plans to participate; the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier; and. If coordinates are known, write them on the map. Finally, a provider must describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. To avoid delays, send copies of your proof documents with your initial application. Coverage not available everywhere. <> How do I apply for emergency broadband benefits? Please only send a copy, NEVER send the original document to Q Link Wireless. Instructions to help consumers complete the ACP application, Household Worksheet, and Recertification Form are available in English and 9 other languages on our ACP consumer website. For more information, please watch this video. 1-800-SafeLink (1-800-723-3546) Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. PO Box 9100 Our toll-free fax number is 1-855-837-5465. Do not use the options below if the consumer is seeking the enhanced Tribal benefit: To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet. Step 1: Head to the AirTalk Wireless website at www.airtalkwireless.com . 1 0 obj Please note that proof documents sent by mail can take more time to process versus other forms of uploading. Provide a printed map (such as an image from Google maps) that contains a pin and latitude and longitude coordinates identifying the location of the consumers primary residence. A copy of the API Specifications is available to service providers by logging in to the One Portaland continuing to NLAD where the document can be found under the Reports and Tools section. The ACP also began to accept enrollments on December 31, 2021 and the Commission adopted final rules for the ACP on January 14, 2022. How long will it take to verify my proof documents? The documentation requested will vary by program or income information available. To download and print out this pre-paid mailing label and send your proof documents by mail, follow these simple steps: Document Support Automatic Application and Approval Process. No, providers that are an ETC in the state or territory only need to file elections with USAC to participate throughout that entire state or territory. The National Verifier is a database that validates consumer information to streamline enrollment in federal programs. When an address validation is not verified through any of the National Verifiers automated data sources, the consumer can submit documentation to resolve the error. With the full launch of California on December 18, 2020, all 56 states and territories have fully launched in the National Verifier. If you need help obtaining copies, you can always visit your local library. Send Us Your Documents Log in or create a new account to the National Verifier online portal to upload pictures and documents. Choose the Check Status option You can also complete the Household Worksheet online (this worksheet will be released later this month.) The FCC is warning consumers about an Emergency Broadband Benefit scam. 2023 Q Link Wireless. Step 1 Submit an Entry Step 2 Selection of Applicants Step 3 If You Are Selected Step 4 Confirm Your Qualifications Step 5 Submit Your Immigrant Visa and Alien Registration Application Step 6 Submit Supporting Documents Step 7 Interview Step 8 Prepare for the Interview Step 9 Applicant Interview Step 10 After the Interview Android is a trademark of Google LLC. What is the emergency broadband benefit from safelink? If USAC cannot find a consumers ACP eligibility, identity, or address in a database, they will need to show proof. It looks like we ran into an error sending your email. If you have any questions, please reach out to us!https://sarverwireless.com/ Follow the step-by-step instructions below to design your nationality verification: Select the document you want to sign and click Upload. The provider must also explain how it trains its employees and agents to prevent ineligible enrollments, including enrollments based upon fabricated documents. Step Two: Fill out and sign the ISA. Broadband providers requiring Bureau approval to participate in the ACP or use an alternative household eligibility verification process must submit an application through the online application portal. Broadband providers wishing to participate in the ACP should review all applicable program requirements and procedures in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. On November 21, 2022, the Commission opened the application window for both the Your Home, Your Internet Program and the Affordable Connectivity Program (ACP) Navigator Pilot Program (collectively, the Affordable Connectivity Pilot Programs). How do I upload my proof documents by fax? IMPORTANT:For showing proof of income,sending your benefit approval letter isnotsufficient. Once you successfully submit your application through the application portal, you will receive an automated response that the application has been submitted to the contact email. Need help with our website or service? If I previously disconnected service with Internet Essentials, can I re-enter the program? The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. Bureau Approval of Alternative Household Eligibility Verification Processes. The prior years state, federal, or Tribal tax return, Current income statement from an employer or paycheck stub, A Veterans Administration statement of benefits, A retirement/pension statement of benefits, Unemployment/workers compensation statement of benefit, Federal or Tribal notice letter of participation in General Assistance, Divorce decree, child support award, or other official document containing income information. We will be expanding to new areas in the future, so please check back with us soon. All broadband providers seeking approval should review the Commissions Order to ensure the application contains all necessary information for approval. The EBB Program will conclude when the fund is expended or six months after the end of the public health emergency. Non-ETC Provider Application and Approval Process. USAC uses the pin-drop to capture the coordinates of the consumers primary residence. How do I upload documents to national verifier? Have an FCC Registration Number (FRN) for the broadband provider and username and password in the. If we cannot confirm your Lifeline eligibility, identity, or address, you may need to show proof. Plan Add-ons USAC recommends an option that allows USAC to acquire the consumers latitude and longitude coordinates. A broadband provider that is not an ETC in the state or territory where it would like to participate in the ACP must seek approval from the Bureau. endobj The Bureau provided interim guidance that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC will stop accepting EBB Program provider participation applications and election notices on December 20, 2021. Technical work is required to establish an API connection. Just bring all of them. All other marks are the property of their respective owners. 2023 Universal Service Administrative Company. Additional explanations of these requirements are available in the Provider FCC Approvals Tab of this webpage. See the coverage map on this website for a detailed map and check if service is available in your area. How do I upload my proof documents by mobile phone? Make copies or take pictures of your documents using a scanner, copy machine, camera, or smartphone. The SSN document must be one of the following: Prior years state, federal, or Tribal tax return, Current program eligibility or government assistance documentation, Current utility bill (Phone and internet bills, Current income statement such as a paystub, Current retirement/pension statement of benefits, Current unemployment/workers compensation statement of benefits, A notarized letter affirming the consumers identity and alive status. As of June 2020, the Federal Communications Commission (FCC) required consumers nationwide to use the Lifeline National Verifier (Verifier), a centralized process and data system, to check their eligibility for Lifeline. expedited applications where the non-ETC provider without an established program demonstrates it provided qualifying broadband service to eligible households. Consumers should never submit original copies of their documents. For more information about or support with CORES and FRNs, see CORES Help at https://apps.fcc.gov/coresWeb/publicHome.do?faq=true. Website & Use Terms <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 58 0 R 99 0 R 156 0 R 167 0 R 178 0 R 209 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Click the button that says "Upload Proof." Make sure you have electronic copies of your required proof readily available. The API ID(s) they would like to register for National Verifier API production access. Receive link by SMS Receive link by Email Reset My Password IMPORTANT Documents must be dated within 12 months of application date. Here are the most common types of proof documents: To see state-specific types of proof,click hereand select your state. All Rights Reserved. If you successfully submitted your application, you will see applications that are submitted, require additional information, or have been closed and received a determination. Log in or create a new account to the National Verifier online portal to upload pictures and documents. Find out if you qualify for Assurance Wireless. To prove your household income meets the federal poverty guidelines, you will need to upload one of the following documents in the National Verifier: The prior year's state, federal, or tribal tax return. You can also complete the Household Worksheet online (this worksheet will be released later this month.) The California LifeLine Program (California LifeLine) is a state program that provides discounted home phone and cell phone services to eligible households. Comment * document.getElementById("comment").setAttribute( "id", "a5d4aa8e58c8d273b62e0d4008288223" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. This is the last step for . An API, or application program interface, allows two software programs to interact with one another. Any non-ETC broadband provider seeking to qualify for such automatic approval must file an application describing: Providers that file applications certifying to and making necessary demonstrations for the criteria outlined above will receive approval automatically upon filing once the Bureau confirms all required information was submitted. Please providea copy of the document that shows your Benefits allotted income. For all states except Texas, customers will submit this information through the National Verifier website. 499 East Sheridan Street The use of an alternative eligibility verification process is limited to providers that maintain an existing verification process used for their own self-subsidized low-income program or other purpose unrelated to the EBB Program, Affordable Connectivity Program, or similar federal assistance programs. Decide on what kind of signature to create. Have the necessary supporting documentation prepared for the application you are submitting. If not, you'll likely find your document in the "Downloads" folder. Step Three: Email Lifeline Program with subject line: NVEC ISA: 2023 Universal Service Administrative Company. x[oTG#;c]BHK%$*"BHy to_{;M@p~_?WOO]|^>\b~8|'~v^_wegU]\o'7//z$bD=qo^,~w7VWkQ9dvZ]H[Xr4ChPb,yYb+{&w@Uae +tgeh^D6dVj)h: wUab_gg_qw71r?^|ir-tU)Rp`9ChVVft5 h&(Y$.P4BLEt98:)(:pDN9g:6W)#uh!fN You will then be prompted to upload the next type of proof. USAC strongly recommends including a Household Worksheet with your application: English Spanish ( Household Worksheet Instructions also available in 9 other languages) Complete the application and Household Worksheet and send them, along with copies of your proof documentation, to: ACP Support Center. Click here to submit your proof of low income now! Emergency Broadband Benefit (EBB) is a new benefit that provides unlimited minutes and data to low-income families or those who have been recently laid off or furloughed due to the COVID-19 pandemic. The consumers name, or the name of the consumers benefit qualifying person (BQP); The name of the Lifeline-qualifying program, such as SNAP; The government or Tribal program administrator or the managed care organization (MCO) that issued the document; and. Its goal is to simplify the application process for programs such as EBB and Lifeline, as well as future broadband subsidies. Dania, FL 33004. <5ITYx8Bw Z. An ISA is an agreement established between USAC and service providers to document the technical requirements and security components of the interconnections between IT systems. After you provide the required information and submit, CORES will generate a new FRN for you. If your documents are denied, you will receive an email providing options for you to resubmit your proof documents. Let us know if you liked the post. Any non-ETC broadband provider seeking to qualify for expedited approval must file an application describing: Provider applications for review must establish a sufficient showing that the provider has met the criteria for expedited review and approval, as outlined above. You will then receive an automated email to verify your accounts email address and activate your account. The National Verifier (NV) is Lifeline's centralized application system. How long will it take to verify my proof documents? If you did not receive the email please check you junk/spam folder and white list the email sender to ensure receipt of future communications. How do I update my address in national verifier? You may need to submit a copy of your proof of identity, proof of participation in a government program, or proof of income. State Fees. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. 2023 Universal Service Administrative Company. %PDF-1.5 Must Be your documents. Assurance Wireless service is not available in all states/areas and may vary by state. To qualify for Q Link Wireless Lifeline program you must submit a proof document showing you participate in a qualifying program. How do I upload my proof documents by webcam? Check On Your Lifeline Cell Service Application. 2023 Universal Service Administrative Company. It also gives you 3 GB of RAM, so you can keep multiple apps open and move effortlessly between them. Forthefastest possible processing, upload your documents online viawebcam,mobile device. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. Before you begin uploading your documents explore some of our frequently asked questions about the submit proof process. If your household is eligible, you could receive: Up to a $30/month discount on your internet service Applications completed in the National Verifier portal (service provider portal, consumer portal, or service provider API) are automatically prompted to use the National Verifier mapping tool to drop a pin on their primary residence. If they wish to register a service provider website domain, that can be provided within the available National Verifier APIs (referenced in the National Verifier API Specifications document), service providers must provide them in the following format. Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the "Reports and Tools" section. Create your signature and click Ok. Press Done. More information regarding the election process is available on the USAC webpage at: https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/. Service providers interested in connecting should keep reading. Upload an image of the BACK of your ID from your phone's photo gallery or take an image of the back of your ID. Wilkes-Barre, PA 18773. If youve forgotten your Account PIN/Application ID or havent received your application in the mail yet, you can fill out the information in one of the boxes below to check your status. What proof of government programs do you accept? Our network covers 99% of Americans! A Social Security statement of benefits. Citizenship or Naturalization, The Last 4 digits of your social security number or full Tribal ID, Unemployment/Workers compensation benefits, If you are resolving this error using the online application, you will use the mapping tool in the application to help USAC find your address, If are resolving this error by mailing in information to USAC, you may show a map that clearly shows your physical address or location, including latitude and longitude coordinates (coordinates are required if you are on Tribal lands), Drivers license or other valid government, state, or Tribal ID, If you are resolving this error using the online application, the worksheet will appear in the application to complete, If you are resolving this error by mailing information to USAC, you must complete the paper form and mail it to the Lifeline Support Center, Shows life activity within the last 3 months, Current income statement, such as a paystub. Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. We accept: Click here to submit your proof of identity now! November 23, 2022 - Report & Order/Notice of Proposed Rulemaking, June 8, 2022 - Notice of Proposed Rulemaking, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking, FY 2024 Congressional Budget Justification, Telecommunications Access Policy Division, Federal-State Joint Board on Universal Service, COVID-19 Telehealth Program (Invoices & Reimbursements), Emergency Broadband Benefit Program (EBB Program), WCB Announces Final List of Entities Selected for ACP Pilot Programs, FCC Targets Over $7M Toward Affordable Connectivity Program Awareness, FCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, FCC Creates ACP Transparency Data Collection, WCB Announces Application Window for ACP Pilot Programs, FCC Provides Additional Information Concerning ACP Pilot Programs, FCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, WCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, FCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, FCC Establishes Affordable Connectivity Outreach Grant Program, FCC Creates 'Your Home, Your Internet' Pilot Program, Establishing the Affordable Connectivity Outreach Grant Program, Launching the 'Your Home, Your Internet' Pilot Program, WCB Addresses Petitions for Waiver of ACP Non-Usage Rules, FCC Proposes Transparency Rules for Affordable Connectivity Program, WCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, WCB Addresses Service Providers' Petitions for Waiver of ACP Rules, WCB Seeks Comment on CCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, WCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, Erratum - Affordable Connectivity Program et al, WCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, Inspector General Advisory on Providers Deceiving Lifeline Consumers, Inspector General Warns of Providers Deceiving Lifeline Consumers, FCC Virtual Event Tour for Affordable Connectivity Program Enrollment, Effective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, Over 10 Million Households Enrolled in Affordable Connectivity Program, FCC Releases Rules To Implement Affordable Connectivity Program, FCC Adopts Rules To Implement Affordable Connectivity Program, Chair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, Public Draft Rules for the Affordable Connectivity Program, FCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, FCC Launches Affordable Connectivity Program, FCC Provides Additional Guidance on Affordable Connectivity Program, FCC Issues Further Guidance for Affordable Connectivity Program, WCB Issues Guidance for Transition to Affordable Connectivity Program, FCC Seeks Comment on the New Affordable Connectivity Program, https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/, https://apps.fcc.gov/coresWeb/publicHome.do?faq=true.