item you ordered and the code on the tag of the item you received. 0.000000 between our Australian and US sites. 0.000000 C=0 M=100 Y=100 K=0 0.000000 Hello Mollys return policy is fairly strict. you will be charged, but in general it should match closely with the current 0.000000 Hello Molly offers returns for store credit or exchange for most items within 14 days of delivery. X++If+Rzf9UsVd6mpf74h/5HN/1SxV3qal/viH/kc3/VLFXepqX++If+Rzf9UsVd6mpf74h/5HN/ Please do not deliberately misspell your email address (e.g. Any shipping costs are not included in the return policy. DBAMDAwMDAwQDA4PEA8ODBMTFBQTExwbGxscHx8fHx8fHx8fHwEHBwcNDA0YEBAYGhURFRofHx8f be charged by AfterPay until you have paid all your instalments. If you order a pre-order item with other products in the same order, the billini. contact your financial institution and request an up to date status on any 45.000000 C=0 M=75 Y=100 K=0 All orders received before 2pm local Sydney time on a business day are Unless the item is faulty, you will be issued PROCESS If you are still having trouble, please email us at info@hellomolly.com and we Hello Molly (Footwear): 4.2 out of 5 stars from 594 genuine reviews on Australia's largest opinion site ProductReview.com.au. OqQxaa9xLPPEtxDE0J9drmWMGLhwCycia7jffAmJHVjFt+XX5dwpbWkXmK2LwXZvoOVxaPLz9BYm C=15 M=100 Y=90 K=10 /Users/rubypadilla/Desktop/HM-Work/Website/Returns Form/2022 HELLO MOLLY LOGO/HM-Logo-2022.png .10294.otf If you could send through an email at info@hellomolly.com with your order number (s), we will organise that refund for you straight away. C=0 M=80 Y=95 K=0 False that you have tried to order using your email address and our checkout or If it is spelled correctly but you cant log in, its You may need to contact your KfPmy4qpfW5/+WKb74f+qmKu+tz/APLFN98P/VTFXfW5/wDlim++H/qpirvrc/8AyxTffD/1UxV3 PROCESS 0.000000 you may have received an e-mail notifying that it's been restocked, however, sRUUJNVVCb8p/wAvZ+Xr6NHNyXgwkkmcFOYcIQzkcQVWi9AAFGwAxVlFnaW9naQWdsnp21tGsMEY CMYK CMYK No, Hello Molly doesnt offer exchanges under any circumstance. PROCESS zfqUllaWpi1iz0eRrhGklvZI41kgj+KZF9QHcr4dPHFWN6bqvnEa5b2d55i0WU3Rl42EdzGbgiKA Please notify us in advance if you prefer we use DHL. Once you have this, place it on the sealed package and ship it through the Post Office. CMYK from you! You need to enter the code exactly as it was given to you, PROCESS As long as the voucher hasnt been used, we can cancel it for Australia Post holds undelivered packages for collection for a limited period return package to allow for easier tracing, At this stage refunds are only offered in the case of faulty items. Have your Order ID (beginning with HMAU-) and email address used to purchase handy. You can select AfterPay at checkout if you wish to pay in instalments. us at info@hellomolly.com. After you click Submit Order during the checkout process and your payment This article covers the policy more in-depth, but the table below shows the most important information youll need to know about returning something to Hello Molly. C=0 M=0 Y=0 K=30 0.000000 Regular delays due to the outbreak of Covid-19. To switch between the two currencies, simply toggle If you have credit in Australian Dollars that you 5.000000 Please make sure you typed in the correct email address when signing up or If your return does not adhere to the requirements it may be sent back at additional cost to the customer. 80.000000 0.000000 PayPal account to ensure the funds have been processed. You will continue to be charged by AfterPay until you have paid all your instalments. an account and set up your own wishlist. past Hello Molly orders. 0.000000 Xba6N1DZhZyJBy5yEATAKwClioHEUUAfCNlpXFVKbyN5XltZrVrMiG4EYkCTTo1Ivs8GR1ZPFuJH customer will be notified via e-mail of this cancellation as soon as Hello Molly has a consumer rating of 2.45 starsfrom 11 reviews indicating that most customers are generally dissatisfied with their purchases. If you see an item that is clearly in stock on the product page but you cant to being sold out before you purchase them. 0.000000 Can I Return a Hello Molly Product After Use. 2022-03-17T10:02:16+11:00 Adobe Illustrator g/34v/BDFaLvXgP+7F+8YrRX4odirsVdiqQ+dNP8taxok2g69eLbWmoGNWX11t5G4yoyBGJB3dQN Please contact our Publicity Coordinator at pr@hellomolly.com for all PR, If you need assistance or suggestions for the most cost-effective shipping method in your country, you can email customer service at returns@hellomolly.com or call them at +1 (818) 900-7796. 0.000000 0.000000 70.000000 of time. PROCESS Delivery usually takes 2-4 business days after the dispatch date. . Have your Order ID (beginning with HMUS-) and email address used to purchase handy. Email. Your order may be subject to State Sales Tax. Afterpay Returns If you wish to return something you purchased using AfterPay, the process is the same. If using the original Hello Molly packaging to return your item, please ensure the original post label is removed or fully covered to avoid delays in delivering your parcel back to our warehouse. Hello Molly will accept returns for store credit within 30 days of their delivery date as long as they meet the eligibility requirements. international retails shipping to New Zealand must pay 15% tax on parcels The Hello Molly team does a thorough inspection of all goods before they are shipped to our customers. Select AfterPay under Payment' at checkout then click 'Complete Order. PLEASE LIST THE ITEMS YOU TO RETURN ITEM NAME: REASON: REASON CODES : TOO SMALL TOO BIG TOO SHORT TOO LONG CHANGE OF MIND OTHER WE'RE SORRY IT DIDN'T WORK OUT. provides at checkout. will have the option to apply your credit to the order! Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. process. Merchandise must be unworn, unwashed, unstained and unperfumed. Yes and no. ll8qafNHqMU8sssWp3KXdxG3pcQ8fpcAoCDYegOtTud+lFUDF+XmixxW8Sz3PG2SeNPjQbXKlX2C Dollars (USD). CMYK Make sure to return the item within 30-days of delivery. CMYK outside of the United States, Australia, New Zealand and Canada but it does Were sorry to hear that. Complete the form and send it to us along with. CMYK Hello Molly always strives itself on providing high quality products and Once your shopping bag is full of all the items you want to purchase, you can If youre concerned that your return has been delivered but not processed in a timely fashion, please contact returns@hellomolly.com. doesnt work or email our Customer Care Team at info@hellomolly.com. Store credit is issued to accounts. example, 1 was returned so 1 is available for purchase on our site, and it may have already been bought by someone else on the same restock mailing 00kZG5IXVYgGKsaivQ4qojyx5DVQo8u2YVZHmVRpooJJKc3H7r7TcRU9TQYqmlpJplnAsFpatbwI 0.000000 PROCESS If you need help you can email their customer service at returns@hellomolly.com or call +1 (818) 900-7796. 100.000000 0.000000 When will I get my store credit or refund? 0.000000 visit here here. C=100 M=95 Y=5 K=0 Merchandise with the original tags removed is also ineligible. cannot guarantee that it will be possible. possible we dont have the right address. Payments and e-cheques made through PayPal may be subject to delays caused by yIm/5oxV36Qg/km/5ETf80Yq79IQfyTf8iJv+aMVVIbmOYkIHFOvON0+7mFriqrirsVdirsVdirs PROCESS CMYK If youre looking to purchase the product for an upcoming event, we suggest Version 001.000 CMYK 9Wt2aazZnhkaCVWmEkTI39yhHwhSDuDXAqWJ+UP5WTTSSLqckzW815qEitdwS+m2pxrFI7llZqco All footwear returns must include the original shoebox in its original condition, without postal labels. Due to hygiene concerns the following cannot be returned: Click the button below to reach the returns portal and follow the on screen instructions. HnEKPGhnkTijRKqs4iRmRw25RTLwXYmp2VgqpZ6x5gOn3M93o8gu04tbW0bRBH9Viqx8zIzVjoDI 2022-03-17T10:02:04+11:00 /wB8Q/8AI5v+qWKu9TUv98Q/8jm/6pYq71NS/wB8Q/8AI5v+qWKu9TUv98Q/8jm/6pYq71NS/wB8 placing your order. +61 2 9017 0300 Monday to Friday: 9:30am-5:00pm AEST. Cold hand wash only. Be cute and show off your beautiful bod! Hello Molly is exclusively online! 148.000000 If you have a wicked social media presence, Instagram page or are just Your use of store credit constitutes your agreement to our Terms & Conditions. C=0 M=0 Y=0 K=5 CMYK A collection card for your package will be left by Australia Post if there is Hello Molly releases 100 NEW styles every weekend so be sure to keep an eye fit of our products by visiting the model information page here. C=85 M=50 Y=0 K=0 suggest that you order an item that is already in stock to avoid new account. 0 90.000000 CMYK 50.000000 N0NdtjVdsVQh/L7RfTlT1rikotATyjJH1FkaPqhrX0hXlWm/DjXFUBpv5U6TpyyLb6tqhWSL0QJZ Find products and services. CMYK The Hello Molly return policy is quite strict but simple to understand. apologise for any inconvenience. Hello Mollys return policy is limited to unused merchandise in its original state unless there is a manufacturing defect. returns@hellomolly.com REASON CODES 1 - Too Small 2 - Too Big 3 - Too Short 4 - Too Long 5 - Change of Mind 6 - Other ITEM NAME REASON . Customers based in the United States can initiate a return by clicking here. In their return policy, they state that if you are not happy with your order, they will accept returns for store credit only. mltbZLaNqoFMgKyKzdas1e9MVQ2sfld+WfmO7nvpdad5baS7u52trq2CxLeE+sXARgF5J9tvi+Hi Hello Molly does not offer exchanges, only store credit. Additionally, you may be required to pay another shipping cost if the item isnt considered eligible for a return once its been received at the warehouse. In case you cant remove it, you can either cover it or black it out. C=85 M=10 Y=100 K=10 Australian and US sites. Returnable items can't be worn, stained, washed, or have perfume and must have all tags intact. ordering process. PROCESS countries, the average delivery time frame is 7-9 business days. you fail to make a payment). +DlJWWl5iZmpucnZ6fkqOkpaanqKmqq6ytrq+v/aAAwDAQACEQMRAD8A9U4q7FXYq7FXYq7FXYq7 CMYK Ku+tz/8ALFN98P8A1UxV31uf/lim++H/AKqYq763P/yxTffD/wBVMVd9bn/5Ypvvh/6qYq4Xc9f9 2. interested in collaborating with the Hello Molly brand wed LOVE to hear Hello Molly accepts mail-in returns from the United States and from other countries. EMS may take 1-2 business days longer than DHL Express. Youll need to pay for shipping and arrange delivery through a local carrier or postal service. You can reach us during business hours If you have any trouble receiving your code, please contact our PROCESS Refunds cannot be guaranteed without prior photographic evidence of the fault. AJYpvvh/6qYq763P/wAsU33w/wDVTFXfW5/+WKb74f8Aqpirvrc//LFN98P/AFUxV31uf/lim++H Please note that we do not make any guarantees or promises about the current with your order number, the item name and a description or photo of the 2. that you look for an alternative to avoid disappointment. Unfortunately on occasion our warehouse may send out an incorrect item. If you are still experiencing issues, contact our Customer Care team giving US$26.99. 0.000000 If you have any issues using the link below, please contact returns@hellomolly.com for assistance. application/pdf Drop it in your nearest USPS box or office. Merchandise must be unworn, unwashed, unstained and unperfumed. We hope you love your order, but if you are not completely satisfied with your purchase we accept returns for store credit only. PROCESS 90.000000 We urge all customers to make time to collect Note that the turnaround time for returns may fluctuate from time-to-time sizing. Your email software may be marking our messages as spam. you. 95.000000 0.000000 That said, we try very hard to represent q7FXYq7FXYq7FUNpn/HNtP8AjDH/AMRGKonFXYq7FXYq7FXYqhpP+OlB/wAYZv8AiUWKonFUitdW US POSTAL SERVICE (Trackable) US$9.50 Click the button below to reach the returns portal and follow the on screen instructions. Due to hygiene concerns the following cannot be returned: Click the button below to reach the returns portal and follow the on screen instructions. PROCESS info@hellomolly.com straight away Hello Molly offers you the option to shop either in Australian Dollars or However, Hello Molly states that it may take longer to process returns during high volume periods or because of shipping delays. 0.000000 Please read the description of each item carefully before 100.000000 CMYK Store credit is issued to accounts. If your Hello Molly account has credit on 2022-03-17T10:02:18+11:00 supplier availability and the design of the products. Unless the item is faulty, you will be issued store credit for the full amount of the unwanted item. Additionally, Hello Molly doesnt refund or otherwise reimburse any foreign transaction fees or return shipping costs. will be charged the first instalment at the time of purchase and the US site (or vice versa), please contact our Customer Care team at info@hellomolly.com, If you forget to apply your store credit to your order, please contact our C=0 M=0 Y=0 K=20 Ulmkk1KHnA8NIZacyhr8cXTgzYqjsVQ2mf8AHNtP+MMf/ERiqJxV2KuxV2KuxV2KuxV2KuxV2Kux If unfortunately we cannot refund the difference. to: Hello Molly ReturnsPO BOX 286STRAWBERRY HILLSNSW 2012AUSTRALIA, We strongly advise you to retain a copy of the tracking/serial number of your PROCESS 50.000000 1uf/AJYpvvh/6qYq763P/wAsU33w/wDVTFXfW5/+WKb74f8Aqpirvrc//LFN98P/AFUxV31uf/li C=85 M=10 Y=100 K=0 0.000000 We suggest subscribing to the item youre after to be notified when your item Customers can contact the DHL Office in their country and quote the 65.000000 We need some way to identify the return as yours otherwise there can be major delays with processing your return. Before returning items, follow the instructions on our Returns page here. We ship everything express so if you are within an Australian Metro Area (check here) that means next business day Black On the checkout page, you oCx3DSJD8KcmeFY3kQL6PLkq3CErSu/scVZDplxBqdjBfWOpTTWtxGksT8YlJSRA6Eq0QZaowNCO the package to its sender. Refunds are usually processed and are credited to your bank account or card within 5-7 business days. K3+kwxqqFl+rxqeKfV+VfXV2H74UB7044qy/FXYq7FXYq7FXYq7FXYq7FXYq7FXYq7FWmdVFWIUe JWeSMP6cjc1DAspoQKdBiq3Uvy28lalo50e8071NOMsM5hWadD6ltGIYmDpIrjjGgH2sVVB+X3lM 0.000000 hbXfMFk9CaOSoHUjgTUYqjcVdirsVdirsVdirsVdirsVdirsVYzN+W3kyYASWDEKCABcXKj4lkQn You will need to pay for postage before you can get your return label. Canadian orders. 0.000000 RWZS6rwKtVaMDQhhiz4oozVfy58oX9vLd32vobKK5d3l+sQJHFLcsJBGJQoZPikDKOVTUVqAoCpl Please note that Safe Drop is a service provided by Australia Post and not week for our newest additions. T1rRd6qd90Wm4VOcVdirsVdirsVdirsVSHzHfeb7WaM6FpsOoQemzTCSQRv6gI4qvJlX4hUb/PtQ It is possible that the item in the size that you wanted was restocked, for If using the original Hello Molly packaging to return your item, please ensure the original post label is removed or fully covered to avoid delays in delivering your parcel back to our warehouse. Polyester. At this stage refunds are only offered in the case of faulty items. remainder will be debited over the next 6 weeks. Reply from Hello Molly. Store credit is issued to accounts. PROCESS will assist you as quickly as possible. 0.000000 If it still doesnt work, its possible that the code is altered in any way, all returns must meet all the conditions of our Returns CMYK EmbedByReference ALs37AHL9vljardA/LnRdDlsJLW4uJRpyssCXHoSD4oxHyr6QZGoo3jK171G2KsqxV2KuxV2KuxV Hello Molly Returns Most Hello Molly will take back items bought within 30 days, but you won't be able to get your money back. You C=100 M=100 Y=25 K=25 The site requires that you pay $10 for return shipping when you send an item back. 35.000000 CMYK Review rating Has pictures/video Is Verified Incentivised Review Product Quality Return Claim Made Sizing Product Appearance. hours, please contact us at info@hellomolly.com PROCESS delivery to the USA typically takes 2-4 business days from the dispatch date CMYK US$56.00. 0.000000 A picture will be taken of where Once you submit your payment, you will receive a postage label. Remember to act quick when you get the email V2KuxV2KuxV2KuxV2Kscv9S1jUFn/RdtINPgVy1wzGJ7llB+G3oGk4/5YC8v2WHUlVza3qiGC2sN Hello Molly offers easy returns within the United States. 0.000000 100.000000 C=90 M=30 Y=95 K=30 Click the Create Return link below and follow the on screen instructions. 65.000000 Our shoes are the perfect way to add a little sass to your outfit. the processing times between your bank or financial institution and Our products are based on Australian sizing and we mainly stock sizes 6 (XS) pop-up will appear prompting you to log in to your AfterPay account (or to qbnJ2en5KjpKWmp6ipqqusra6voRAAICAQIDBQUEBQYECAMDbQEAAhEDBCESMUEFURNhIgZxgZEy If you have any issues using the link below, please contact returns@hellomolly.com for assistance. Bailey Lohnes review US A day ago Q/8AI5v+qWKqStcnUofWjRP3MvHg5evxxdaqmKo7FUNpn/HNtP8AjDH/AMRGKonFXYq7FXYq7FXY 40.000000 Returning To You Midi Dress Rose US$85.00 OR 4 PAYMENTS OF $21.25 WITH More info XS S M L Add to bag Details Length from shoulder to hem of size S: 115cm. PROCESS For all other countries, it could list before you were able to buy it so it shows that it's out of stock when Itf6Yq79Gab/AMskP/Itf6Yq79Gab/yyQ/8AItf6Yq79Gab/AMskP/Itf6Yq79Gab/yyQ/8AItf6 0.000000 If your return does not adhere to the requirements it may be sent back at additional cost to the customer. d1ZzRXNvK007FZ4TVZd5Pic0+Nju/Rq4q3H+W3kqO5uLmPTQk12btrhhLOA51D0/rVV58f3noITt iw3KzuPp+WKrofIPlCDSzpUOmpFp5le4NujSKPVkhNu8lQ1eTRsamvX4vtb4qoP+WnkmS9tb2TTe CMYK the order processing stage we may discover a manufacturing fault with some THANK YOU HELLO MOLLY! Hello Molly doesnt cover shipping costs, so be prepared to pay for shipping out of pocket.

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