More than 700, mostly for trips canceled due to the pandemic. 2023 BuzzFeed, Inc. All rights reserved. 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Project Manager at Angeles Contractor Inc. To say that the current travel climate is not ideal for the level of service, cultural immersion, and quality that were known for is an understatement. Samting: Of the 36 Complaints in the last 12 months the BBB says 6 were resolved. I am seriously thinking of filing a class action lawsuit against this company. Travel Insurance for Medical and med Evac from Europe. Carrier Business Group Vantage Travel Service Location 90 Canal St Ste 100, Boston, Massachusetts, 02114, United States Description Read More Industry Many users warn people not to book with the company, describing protracted wait times for refunds for canceled trips and difficult customer service experiences. In May 2019, my mother and I booked a deluxe Alaskan vacation with (ta && ta.queueForLoad ? In our 36 years, weve prided ourselves on delivering outstanding and unforgettable journeys to our travelers. Ship to Shore: The Vantage Safe Travels Initiative. Here are five things to know about the embattled cruise ship operator, its history in Boston, and what may be on the horizon. We are currently in the process of contacting all impacted travelers, and appreciate your patience as we work with guests based on the immediacy of their departures. Frequently Asked Questions about Henry Lewis, Henry Lewis works for Vantage Deluxe World Travel. Global Business Roundtable (GBR), Principal Associate at Khaitan & Co Henry Lewis said his attorney tried to resolve the matter before filing suit, but that this brother ignored repeated attempts to settle the dispute. Additionally, due to new country-specific travel restrictions, we have postponed Gold of the Nile: Ancient Egyptian Wonders on the Inaugural Cruise of m/s Nebu, Luxury on the Nile: Ancient Egyptian Wonders, Ancient Wonders: Egypt & Nile River Cruise, Incomparable Monuments: Timeless Cruising on the Nile, and Waterways of Southern Africa: A Luxury River Cruise Safari through September 30. Inclusive in the fare are beer and wine with dinner, unlimited Wi-Fi access and a five- or 17-person expedition team (on certain routes). Not the Henry Lewis you were looking for? We "return to sender" piles of it, almost every day, have called and written to be excused from their list, but to no avail. le-de-France. No refunds after May 7 cancel date. No credit card required. After registering, I can manage my newsletter subscriptions by visiting my Profile Settings page. Biggin & Scott Corporate, Excellence Senior Manager at Dubai Chamber of Commerce & Industry Do you have any sense of self worth? If yes, do not work at Vantage, wrote another in 2019. The following is from the BBB site. Entrepreneur, Attorney, Author, Blogger, and Mom. How BBB Processes Complaints and Reviews, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. We are in the same boat for 22,000. Board member. Here at Vantage, we feel that readiness too; but for now, we must wait just a bit longer. With the safety of our travelers in mind and to accommodate the changes this crisis demands, weve made the difficult decision to extend the postponement of our journeys through July 11, 2020. Rounding out staff and amenities are a medical doctor, a gift shop, a library, a dedicated dining space for groups or special events and entertainment programming with 100 film titles. For more information on the safety precautions weve implemented on all journeys, visit Ship to Shore: The Vantage Safe Travels Initiative. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I would be interested. Its fleet of about 20 ships a combination of owned and leased vessels sail to all seven continents. Henry Lewis works in the Leisure, Travel & Tourism industry. Thank you for your ongoing understanding and loyalty. While we work to restore our call center, we are actively monitoring messages to our temporary email vantagetravel.customercare@gmail.com,Facebook Messenger and Instagram Direct Message and replying by message or telephone as quickly as possible. Henry Lewis, founder of the Lewis Foundation, started his nonprofit 10 years ago in order to benefit The West End House Boys and Girls Club in Brighton, Massachusetts. How do I get it fixed? Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a number of lawsuits over the years, according tocourt. The travelers are submerged into a new and different culture, creating a once in a lifetime experience, while the citizens enjoy sharing their stories and selling their products to the travelers. Yes, they are relatedOAT and gCT are the same company, and Vantage is owned by a brother to GCT owner, I believe. Address 90 Canal Street Boston, MA 02114-2031 https://www.vantagetravel.com/ Phone Contacts Main: (617) 878-6000 Customer Service: (888) 982-6824 Email Contacts customercare@vantagetravel.com I just wanted to know if related. Weve listed some considerations below to help you plan. Liked by Henry Lewis Join now to see all activity Experience Vantage Deluxe World Travel 40 years 4 months Founder Sep 1983 - Present39 years 8 months Boston, MA CEO Jan 1983 - Present40. Since so many folks seem to know so much about GCT, and OAT (never mind that they haven't been) can someone tell me frankly how to get OFF their mailing list. Overview Company Overview Top Contacts Henry Lewis overview To date, Vantage has sent half a million travelers around the world, according to the companys Linkedin profile. When contacting us, please provide your preferred telephone number, email, and reservation number. Sorry, I didn't mean to start all that up again. At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. As travelers ourselves, we realize that its always disappointing to postpone a journey. I requested refund to CC. In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Vantagetravel.com specialises in leisure, travel & tourism. Silver linings are more important than ever right now, and here are a few: I apologize for the inconvenience this mightve caused. Henry Lewis Vantagetravel.com is a Leisure, Travel & Tourism company and has headquarters in Boston, Ma. Should airlines pay for what they've done to us? But about a year later, Henry Lewis, Also during this time period, a planned merger of Grand Circle and Vantage, I had a lot of faith in his word, Henry said in a. If you havent heard from us yet, you will shortly. Vantage Deluxe World Travel is a Luxury Expedition Ocean Cruising Line with a fleet of ships that are purpose-built for solo travel. The company has hosted hundreds of families under this program, including those who were injured or lost loved ones in the Boston Marathon attacks, families of United Flight 93 which went down in Shanksville, PA on September 11th, families of the 29 firefighters who died in Yarnell Hill wildfires in Arizona, and families associated with Mass Fallen Heroes, including many Gold Star families, those who lost family members who were serving in the military. Dubai Chamber of Commerce, Acting Global MultiSector Programmes Director Eversource Gas says I have a leak. In making this tough decision, we took into account the safety of our travelers and worldwide associates, the breadth of the pandemic, and ongoing international travel restrictions and the operational challenges stemming from them. You can alwaysemail us atcustomercare@vantagetravel.comor give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. We paid Vantage over $28,000 in full, over a year ago, for the trip (including a 15-day cruise on a new Hurtigruten ship, an optional Denali Park extension, roundtrip airfare, hotel accommodations, and travel insurance for both of us). Let us know how it works out. at The brothers stopped speaking and filed competing lawsuits. Henry R Lewis. Please provide this promotion code to your Vantage call center agent. I was assured by ***** at Vantage Travel on January 13th that the information was sent to their ****************** for payment. The owners are brothersas stated on an international travel board. Henry Lewis Chief Executive Officer Vantage Deluxe World Travel 90 Canal Street Boston, MA [protected] Dear Mr. Lewis, Ref: Customer ID: XXXXXXX, Invoice # XXXXXXX, Brazil & the Amazon River Cruise, departure date of the trip 11 Mar 07 (actually 8 Mar 07 with pre-trip extension). VTEX, Looking for talents for Branch Director/Sales Manager position($5.000 up) base in HCM, please via cv to [emailprotected] Until the mid-19th century, when industries developed there, it was only a small township centred on its famous abbey church, which had been the burial place of the kings of France. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The company advertises an all-inclusive experience, Most of the ships are relatively small: The $70 million Ocean Explorer, which, Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a, In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Morgan Stanley, Head of Talent Acquisition North America at The Focus Others Named Henry Lewis. I assist company get their valuable information. Patricia soon learned that she was giving families who had faced similar tragedies the opportunity to rest, bond, and build lifelong relationships with one another through one-of-a-kind travel experiences. Khaitan & Co, IT Consultant / Power Systems servers with IBM i (AS400) Specialist, Ingeniero Informtica Find accurate personal and work emails for over 250M professionals. At Vantage, our goal is to provide the ultimate in small-ship luxury experience, said Henry R. Lewis, founder and owner of Vantage, in a press release. The ship features 77 cabins and suites (including some at triple occupancy), and 15 solo staterooms. Vantage is committed to protecting your well-being with the comprehensive safety precautions implemented on all journeys. Even so, 2021 has thrown some curveballs our way and we recognize the need to again postpone our journeys through August 25th. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Many former workers also condemn the company, according to the anonymous employee review website GlassDoor. Vantage would provide the airfare for all recipients, and would turn their empty cabins into a luxury retreat for deserving families. As such, we have continuously adjusted operations in accordance to the global health advisories, U.S. State Department, and local governments around the world. Not even your brother.. 2023 As countries grapple with COVID-19, uncertainty has become the universal new norm. We are experiencing a high volume of calls resulting in unusually long wait times. Told them refund only. All rights reserved. However, lots of folks have been satisfied when there are no problems. Further highlights extend to a low passenger-to-crew ratio, an observation deck, a hot-rock cooking restaurant, an infinity swimming pool and two hot tubs, along with spa facilities, a fitness center and adventure amenities such as wildlife viewing, kayaking and paddleboarding (depending on the itinerary). Prior to that, Henry Lewis was the President of the company, which was founded in 2006. personal & work email addresses, as at Did we mention it's free? Vantagetravel.com is a Leisure, Travel & Tourism company and has headquarters in Boston, Ma. On TripAdvisor, a website where people can leave reviews of companies. While an initial interest payment of $77,778 was repaid on Dec. 5, no other payments have been made, the lawsuit said. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. AFRICA FINTECH FORUM, Enjoy unlimited access It was supposed to be a short-term business transaction, but he hasnt paid me back, Henry Lewis said as the suit was filed last week. We continue navigating this crisis with the health, safety, and security of our travelers and partners around the globe always in mind. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. New Details Released. Saint-Denis, city, a northern suburb of Paris, Seine-Saint-Denis dpartement, le-de-France rgion, north-central France. Since mine was earlier I suddenly qualify. Tech fanatic. We have now filed formal complaints against Henry Lewis and Vantage Travel with the BBB and the Massachusetts Attorney General's office. I know that GC is sort of an older generation to OAT, but wondered about Vantage. Henry Lewis has a wide variety of experience in thetravel and tourism industry. that was over a month ago and after many unanswered emails and calls today I'm told I can only get a voucher! We are currently in the process of contacting all impacted travelers. Edward Lewis (left), who took part in the D-Day landings. Work. Henry Lewis's personal email Get Contact Info for All Departments Vantage Deluxe World Travel Org Chart Henry Lewis Founder 5 6 (16) (15) (4) (1) Keith Nashawaty General Counsel 6 6 Show More (+4) Vantage Deluxe World Travel Team Growth Founded in 1983 as a part of The Vantage Group, Inc., Vantage Deluxe World Travel is a travel/direct marketing company. When it comes to observing people, places, and adventures, she has a one-of-a-kind vantage point. The internet gives travellers a wide exposure to other people's experiences and opinions, and we would never travel with a company that has has much negative press as this one. Patricia says that the positive financial impact that Vantage has created for local villagers along their tour agenda has been massive, giving citizens the financial resources to invest in infrastructure, send their kids to schools, and to build thriving businesses. Currently working as Founder at Vantage Deluxe World Travel in Massachusetts, United States. I can unsubscribe any time using the unsubscribe link at the end of all emails. Were always here to help. The company advertises an all-inclusive experience, pledging on its website to handle everything from airline tickets to hotel reservations, transfers and baggage handling, with some bookings costing tens of thousands of dollars. LinkedRise, People & Performance Manager en Ausenco Ausenco, Global Executive SVP at VTEX | Retail Digital Commerce Specialist People view the cruise ship Ocean Explorer, owned by the Boston company Vantage Travel, before it was christened on Oct. 25, 2021. Thank you for entrusting Vantage with your travel dreams. Supercharge your prospecting on LinkedIn and across the the web, 10x your recruitment & sales conversations. Making remote or global hires? In true French style, Paris combines the classic and the modern. Vaccination & testing requirements for ALL 2021 Vantage journeys including small ship cruises, river cruises, and land adventures, Specific entry requirements for your chosen destination. Totally dishonest and taking advantage of seniors! If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or check My Portfolio for travel alerts or to make a payment.. With the exception of Americas Magnificent National Parks and Trans-Canada Rail Adventure & the Rockies, weve made the difficult decision to postpone all journeys through June 1, along with some additional departures beyond June 2021. More than 700, mostly for trips, We encourage Massachusetts residents having trouble seeking refunds from Vantage to, Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a, The page, which points to a data security incident as the, cancellation of a 10-day European spring tulips cruise, archived version of the companys website, high-profile case involved Lewis and his brother, Alan Lewis, Vantage has racked up more than 50 one-star reviews, according to the anonymous employee review website GlassDoor. I have been waiting since last year for refunds totaling $37,416 for two trips I cancelled. Southwest just got a one-two punch for its holiday misdeeds. Posts: 328 Likes: 0 Received 0 Likes on 0 Posts I strongly . Angeles Contractor Inc. Reply. Its with a heavy heart that weve made the difficult decision to extend the postponement of all journeys through December 31, 2020. Founder @ Vantage Deluxe . You made the following quote yet you CLAIM to have used GCT 5 times. In the case of this weeks cancellation of a 10-day European spring tulips cruise, which begins and ends in Amsterdam, the company blamed a possible ransomware attack. Two other tulips cruises have been abruptly scrapped in the last month: A customer on one said Vantage told her the ship was in drydock for repairs and wouldnt be ready in time for the trip, and a ticketholder on the other said she was told the boat had some damage issues on the river. Another cruise, this one along the Nile River in Egypt, was cancelled because people on the ground were seeing signs of unrest, a customer said. }Customer Service. Henry R. Lewis Earlier this year when we postponed our journeys, we made that decision with the health of our travelers and dedicated associates in mind. Stay tuned. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. Find Henry Lewis's accurate email address and contact/phone number in Adapt.io. At Vantage Deluxe World Travel, Henry Lewis is responsible for all aspects of the travel and leisure industry. For example, Peru has a beautiful mountainside community of citizens in the textile and weaving trade. If you have questions about your journey, we encourage you to use the chat function on our homepage. Cultivate Caring: Patricia has traveled much of the world and that experience has also allowed her to see an opportunity to make cultural connections for Vantage passengers while simultaneously making important financial impact on small villages along their riverboat tours. It was a moment five years in the making for Lewis, the wife of Vantage Deluxe World Travel founder and chairman Henry Lewis, and Dirkman, vice president of worldwide operations for the. My American Tourister luggage is defective. And when that time comes, well board airplanes and vessels and head to places near and far to fulfill our passion for discovering new destinations and immersing ourselves in the rich, diverse cultures of our world. Please know that this was not an easy decision, but one that we feel is best not only for our travelers, but for our worldwide associates. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Now, who do you think pays for all this unwanted waste paper--you do! I recently sat down with Patricia Lewis to learn about the Vantage Foundation and its Vantage Heroes and Vantage Cares programs where she has fashioned her love for travel into a legacy of healing strangers, honoring selfless people, and changing the world. Global Transport, Inc, People & culture crusader. We look forward to traveling with you in 2021 and beyond. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. We know there are sunnier days ahead, and were dutifully planning for them. With all the tours that GCT runs I would expect some people not to be happy. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107428238', '');}, 'log_autolink_impression');Vantage Deluxe World Travel for July 2020. Contact over 250M professionals instantly by email or phone.

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